Easy Buying Experience
December 3, 2018
This was my first Toyota purchase & first experience with Seeger Toyota. After seeing a used Tacoma on their website, I visited the lot on Sunday afternoon to make a cursory inspection. I called Monday and Kent informed me it was available & gave me a brief run down of truck history (ownership, service, etc). I made an appointment for 10am Tuesday to test drive. I was fashionably late at 10:15 on Tuesday. The truck I called about, which on Sunday had been buried among other cars on a cramped lot, was parked out front, ready to roll. How cool is that! I was introduced to salesman Doug Saunders. After chatting a bit and trading some tales, he put a plate on it, gave me some directions and sent me on a test & said see ya when you get back! I know the test drive was longer than the time it took to hammer out a fair deal with Doug. We each had a number and in very short order just met in that gray area in between. A handshake ensued! A bonus for me was they were able to handle all TTL work for an IL resident. This saved me time & extra running around. Closing out the deed with finance manger Don Norath was smooth, taking less than an hour. The icing on the cake was the assistance of Mike Kabbaz in helping me get the truck back to IL that day. All told I think 3 hours was total time involved from the moment I stepped on the lot. My observation of Seegers personnel is of total focus on the customer, as it should be. But as a customer, be reasonable and realistic in your expectations and negotiating. When buyer & seller are on the same wavelength, all transactions should be as smooth & easy as mine was. This was great experience, and one I will gladly relay when asked where I bought my Tacoma.