Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Purchased a new explorer from best local dealership with best service center, best sales and service people. My husband and I both purchased new vehicles and service outstanding! They are quick and efficient in doing all needed work! Love new waiting area and friendliness of staff. Mark in sales great attention to detail and our needs. Thanks to Mr. Brozowski in service when I called like the Geico commercial " I have a FLAT tire" help!!! He told me what to do and I was on my way.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
I purchased my car over a month ago and my daughter and son in law drove me to the Toyota dealer and that's where we met Leon. I have never in my 71 years of living experienced a smooth purchasing process than this year. I love my car and love Toyota-You too Leon!
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
Found the car I wanted on cars.com at the price I wanted and sent a message to the dealer. A sales person contacted me that day, I headed over after work and drove home in my new car that night. No haggling, no hassles and there was never any pressure. Chopper was my sales person and he was polite, professional and went the extra mile driving behind me to my house to get the pink slip and the extra key for my trade in.
My only advice would be to remodel the sales office to make it more inviting and comfortable for customers.
Phil makes buying a car easy and enjoyable! They're not like most dealers who pressure you and end up trying to get every penny possible out of you. They care about their customers and want to make sure you find a great reliable car! He found me a great deal and I absolutely love my car. No problems and I got a great rate through the credit union they use!
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
My experience was great. Friendly staff. Very considerate of my time and made the overall experience of buying a car at a dealership hassle free. Go see Miguel Olivas but from my observation all staff displayed a high level of Professionalism.
The salesman, department manager, and financial officer were professional, direct and open concerning all aspects of the buying experience without feeling pressured. You can tell the staff is well trained to consider how they would want to be treated during each step of purchasing a vehicle.
I will consider them for future purchases even though I am over 3 hours away.
I recommend others to experience their service.
I traveled ~60 miles to look at a car with my family and Auto Lenders didn't disappoint. Ask for Ryan W. he was courteous, cooperative and supported making myself and my family as comfortable as possible. Hate car shopping? Try doing it with (3) kids under 5 yo on a cold, rainy day. Ryan and his team made them comfortable and gave them snacks and drinks to help pass the time. They helped me with moving (3) car seats into the van to test drive and ultimately I purchased a used Honda Odyssey that just came in and in the process traded in (2) vehicles. It was as seamless as I could imagine the process. Thank you Ryan and your team for such great service, I would definitely look to use AL again.
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