Came down to Santa Fe to look at a vehicle we had seen online. When we arrived everyone was nice and greeted us as soon as we drove up. The sales staff was very pleasant to deal with. They made sure we recieved the best deal for the vehicle we wanted. Overall it was a great buying experience.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Alfa Romeo Buying Experience was Great at Bob Boyd
by Marco C from Columbus, OH
May 9, 2018
Test drove the 2018 Alfa Romeo Giulia--made me forget about the Audi, BMW, and Mercedes test drives. Excellent car, excellent deal and excellent experience with Matt Bond at the dealership before and after the sale.
Mark was so helpful in finding me the Compass Sport I wanted. He always kept me updated on the progress and made the process go very smoothly. I would recommend both Mark ans South Hills Chrysler to all my friends.
Truly provided the most caring customer service of any dealership I've ever visited. Julius made sure we were happy and satisfied with our new Jeep Wrangler. I will only buy my future Jeeps from Criswell because of Julius and the staff. Leon, our sales consultant, was fantastic. Always pleasant and knowledgeable, he got us into the right vehicle. Thong, in finance, was great as well. He structured our deal perfectly. Everyone we had contact with was incredible. My profound thanks.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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