Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
by Consuelorenee from Lewisburg, PA
October 15, 2018
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
James Merrill is a great salesman ! He was able to answer every question i could come up with, and actually gave satisfactory answers. There was no wishy - washy bologna you deal with in most dealerships. The management was quick in understanding my time was important, and didn't waste it making me sit around for hours. The Alfa Romeo I purchased was beautifully clean and ready for me to take home, when they said it would be. Delivery was so smooth and informative. Thank you Billion! And thank you Mr. Merrill!
Attractive sporty car.
by Richard R. from Gulfport, FL
June 1, 2018
Nice design and comfortable. Easy to get in and out of. Should be economical to drive. Have only had it for a few days so hard to give a fair evaluation other than perceptions to date.
Very professional sales staff. I have bought 2 Outbacks and have recommended two friends to the dealership. We were treated well and fair. With our first Outback, service was great.
Loaded Yet Reasonable...
by busterboo from Green Bay
May 6, 2018
I love all of the features this SUV has to offer. The loaded top of the line packages had everything I wanted for a reasonable price. The sporty yet cute design is unique... not something you typically see a lot of (which for me was a plus).
They provided a wonderful car and service. I was able to purchase smoothly even if I had poor purchase experience. I was able to do valuable shopping.
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
My salesman David was very informative he got back with me in answering all my questions also had a speedy return when it came to my financial institution request forms. Had a New oil change when I got the car my black 2014 BMW 640i Love the services ask for David nice knowledgeable young man
Best car awesome value
by Alex Davis from Jacksonville NC
March 28, 2018
This car is sleek, fun to drive and a great
Price for all the value!! I highly recommend it to anyone looking for a new mid size/sport utility vehicle
I actually loved my car buying experience at this AR dealer. From my sales guy Patrick to the managers Erik and Jesse and even the Finance guy Chris, everyone delivered top notch service in a no pressure environment. They took the effort to find a vehicle with my exact specs. Any other dealer would try to sell you anything on the floor just to move their inventory. Not here. Their attentiveness and service matches what you expect from this luxury brand. They were respectful in deal negotiations with a healthy amount of give and take. I am even happier with my sexy new car given the quality of service I experienced.
Fun car to drive.
by LL car fan. from Manito, Il
June 2, 2018
This little suv is very comfortable to drive. Fun and enjoy it very much. Has all the bells and whistles you could ever want in a vehicle. Has all wheel drive,sport, and regular modes on the transmission. Also has a stability button for use in snow and rain. Big car but, yet very compact. Love it.
I like the fact the salesman didn't play games..something I have experienced in the past with other dealers! I was treated very well on my trade and purchase! Would recommend this dealer to purchase a vehicle to my friends n family!
I love my Fiat
by Jose Estrada from aurora
May 12, 2018
Me encanta mi carro es economico.amplio.rapido.autentico.si eres conocedor de lo bueno este es un carro excellent si te gusta lo clasico es como si lo fuera el interior te transports a Los 50s y recuerdas el rock & roll. ME ENCANTA MI CARRO
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