I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
My salesman David was very informative he got back with me in answering all my questions also had a speedy return when it came to my financial institution request forms. Had a New oil change when I got the car my black 2014 BMW 640i Love the services ask for David nice knowledgeable young man
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
James was incredibly kind and patient. I was a first time car buyer so naturally I did not know much about buying a car or any of the logistics. Despite this James never once got impatient or exasperated, he stayed late two hours past closing time to make sure all of our needs were met and we were satisfied. He even told me that I could come back any time and he would help me if any problems arose with the used car I bought. I would definitely buy another car from this dealership if James is the salesman!
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
I like the fact the salesman didn't play games..something I have experienced in the past with other dealers! I was treated very well on my trade and purchase! Would recommend this dealer to purchase a vehicle to my friends n family!
I actually loved my car buying experience at this AR dealer. From my sales guy Patrick to the managers Erik and Jesse and even the Finance guy Chris, everyone delivered top notch service in a no pressure environment. They took the effort to find a vehicle with my exact specs. Any other dealer would try to sell you anything on the floor just to move their inventory. Not here. Their attentiveness and service matches what you expect from this luxury brand. They were respectful in deal negotiations with a healthy amount of give and take. I am even happier with my sexy new car given the quality of service I experienced.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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