Justin Cuzzola was super helpful and got me into what I wanted, they were very quick and efficient to get me into the new Jeep
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
Excellent customer service. A true blessing... Jim Boland and Ethan were the best. They helped turn a horrible experience into a GREAT experience. THANK YOU.
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
The process of buying my new Ram was easy and quick. Would recommend this dealer and salesperson to everyone. They had the best prices of any dealership around.
Fun, sporty & reliable
by Minneyr from Salem, MA
December 18, 2018
Fiat did a fantastic thing by teaming up with Mazda for their 124 Spider, combining Italian looks and Japanese build quality and reliability. I believe the 124 Spider is actually better than the Alpha 4C, at half the cost, probably one of the reasons Fiat refuses to put an Alpha badge on this car.
It’s a small two seater suitable for two not overweight or over tall adults to have oodles of cheap fun! Reliable, flawlessly designed and just a joy to own but don’t even think about driving it in the snow!
We recently leased a new Alfa Romeo Stelvio Ti Sport with Justin Sutton at Auto Express and could not be happier with the experience. We were out of state buyers and Justin worked with us to make the whole process as streamlined and stress-free as possible.
When we flew into town, he had arranged for us to be picked up at the dealership and we were on the road in our new Alfa in under an hour. Justin was very upfront with the pricing, which was extremely competitive, and there were no surprises when it came time to sign the deal.
I highly recommended working with Justin and Auto Express. We don’t regret bypassing the 3 dealerships within two hours of us to work with them at all and will hopefully did it again in the future.
by Consuelorenee from Lewisburg, PA
October 15, 2018
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
Was not happy how they just pushed a vehicle on to me that I didn't want but someone with bad credit I was happy to get a new vehicle. Not the color I wanted not the right setup. Just not happy with how it worked.
Erratic shifting, very poor resale value, noisy
by FIATCARESLESS GREG from Sarasota, FL
December 4, 2018
It should be illegal to sell a car with such poor resale value; more than 50% in 18 months. Erratic shifting, very poor resale value, noisy Ride. Just a bad value. There’s so much better out there.
I can’t imagine these guys getting anything but the highest marks possible for customer service and great vehicles. They found me a pearl of a vehicle for under 10K and made it fit my monthly budget all while treating me like a king. You can’t ask for a better group of guys !
Fun car to drive.
by LL car fan. from Manito, Il
June 2, 2018
This little suv is very comfortable to drive. Fun and enjoy it very much. Has all the bells and whistles you could ever want in a vehicle. Has all wheel drive,sport, and regular modes on the transmission. Also has a stability button for use in snow and rain. Big car but, yet very compact. Love it.
I live in Texas and have been shopping for a new car online. So it happens, the perfect car was in PA, waiting for me at Auto Express dealership. Justin and Tim went above and beyond to make sure I was completely satisfied with the deal. They were happy to explain the details and answer my questions (and I had plenty!).
PURE FUN (500 Abarth)
by Z06_M3 from Streetsboro, OH
December 7, 2018
The US version of the Abarth is completely different than the EU version. With ~$1500 and a couple of hours in the garage you can transform this "cute little girls car" in an absolute (~280hp) beast. It performs like crazy and sounds better than most sports cars while doing so. Don't buy this car if you don't like attention! The reliability is italien ... get the Abarth and get it as stick!!
Beware of extra costs not included with the posted price on the car. This dealership has several inexpensive cars sold as-is...needing repairs. My sister is on a really tight budget and looking for something very inexpensive. Her son can do repairs so we set out to get a car that was priced low due to need for repairs. We found a Jeep for her at a cost of $695. It needs a brake line and a few other things. We knew the title and taxes would add about $150. We were still within her budget and that would leave money in her bank account for a few parts for repairs. We were surprised when the total was almost $1000. The dealership has a "documentation fee" of $138. Our sales person said this was for the notary and did not add to the profit for the dealership. However, the notary is included with the fee for the title ($117). I had a conversation with the owner who explained the fee. This is a direct profit to the dealership. The sales person was surprised to learn this. He then tried to explain it as a fee for the person who takes care of the paperwork. So it's like going to Walmart and buying a computer for $500. You expect to pay taxes at checkout. Now imagine if there is also a fee of $138 for the cashier. Just when you think you've got a good price of $500, it is actually $638! Why the price of the car does not reflect the actual price you are paying is beyond me. That's a hefty price for filing the paperwork on a cash purchase. If you are buying a $50,000 car the additional $138 is hardly noticeable. However, when on a tight budget, every penny counts. To top it off, we sat for over 2 hours waiting to pay for the car so we could leave.
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
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