Best dealership in Bay Area. The facility is extremely clean and modern.
Great introduction to gas-hybrid-electric world
by Aly412 from Las Vegas, NV
January 30, 2019
This car was my way of exploring if going all electric was a viable option for me. Having three types of 'gas' eliminated any range anxiety I had, but still gave me an indication of whether or not an all electric would work for my family. The end result, the next car for me is the all electric. The timing didn't work for me to stick with Ford, so I'm moving onto a Nissan Leaf, and will keep an eye out for the future Ford all electric models on the horizon. But I'm an all electric convert for life, and my Ford CMax Energi made that so.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Great for local trips
by robbratton from Monroeville, PA
June 2, 2018
I'm very happy with this PHEV. It's too soon for me to move to an electric. I would lease it again. I'll probably lease another PHEV when my lease is up next year.
Best auto service in the Bay Area.
Jon (Jonathan) is the best person you can ever ask for. He's just amazing. He TRULY cares. Micah from the service team has also been very helpful. They simply have a great team of caring experts who know KIA cars.
perfect fuel efficient car
by Cotton Thompson from Baltimore, Md
February 22, 2018
This car is great on gas and meets all of my needs, perfect size, and all the right tech gadgets I need.
Stopped by just to look at trucks and was treated with respect. Gerry answered all my questions. He was not pushing for anything beyond helping to find the best fitting truck for me. When the time is right I will be back.
Good Performance for a Hybrid
by Testpilot94550 from Livermore, Ca
October 21, 2017
The vehicle is comfortable, handles well, is quiet and easy to get in and out of. The Sync 3 audio system works nicely
It was a great experience. This is my first car. I don't know much about dealership but they helped me a lot. One thing Tonne improved is the speed of operation. The waiting time during my buying was a little bit too long.
very reliable and comfortable, just poor EV range
by SoCalIf from Simi,CA
August 20, 2017
Bought one in 2013, now 2016, and for Ford to not extend the EV range, considering other manufacturers EV advancements, baffles me.
This is a very nice car. I love that I can plug it in and charge it over night. I would like to see better EV range. Also the battery consumes a large portion of the rear storage area, reducing the car's practicality. This vehicle needs a dedicated platform to allow the batteries to go under the floor.
The new Sync 3 system is great. Very responsive, unlike prior Ford systems. The only dislike is the Navigation commands. It is is not intuitive, nor can you use natural language like Google Maps can.
Great service, and easy buying. Went to check out a truck the other night and the customer service was amazing. Next morning I got there as soon as they opened and started the process. After all negotiations were over I drove away with a clean vehicle. From 11am to 2pm, start to finish, to to bad if you ask me.
Very enjoyable car
by EloiseR from Orono, ME
March 16, 2017
This car is ideal for me - a plug in hybrid that is in my price range. I seldom drive more than 15 miles in a day, which means that I almost never use the gasoline engine. The car is fun to drive, easy for me to get in and out of and comfortable. It is generally easy to clear it from snow (I live in Maine, no garage), although the recess for the windshield wipers could be better designed - ice gets stuck in the recess and is very hard to remove. There is limited cargo room because of the battery, but at this point in my life I don't need a lot.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
Mr. Tameem Altameemi Thank you so much for your kind and Professional support in helping me buy a car. You are awesome and pleasing person.The service was excellent. I am grateful to you the way you supported me to strike the deal. I will recomend Ford sunnyvale to my friends and relatives. Mr. Tameem Altameemi is a good sales person. Thank you again for a satisfied and wonderful service.
We went to buy a car One week ago to this dealer. Our experience at the dealership was good and great.The Sales Manager Mr. TAMEEM ALTAMEEMI welcomed us with a pleasent smile. He was a gentle man talented and Humble. He described everything openly about the car (Pros and Cons) . Finally we struck a great deal, he was the person who made the deal successful. Actually we thought we would not be able to to buy the car. He went to his superiors and got the deal done. I appreciate his service and thank him.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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