This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
We were in the market for a mini-van. We came across a price that could not be real for the vehicle being advertised. They simply beat everyone. After speaking with John, we drove 4 hours. The customer service was great and they stood behind what was advertised. Excellent experience.
Staff are friendly and knowledgeable.They really know whta my car needs.Sad that they took away the carwash, always nice to have it serviced and washed too.
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