Great people and services. Jeff Kob, sales was very helpful and professional. Thanks for a comfortable and great buying experience. Financial was stress free and fast!
I am looking to buy...
by SpryGuy1 from Haddam, CT
January 2, 2019
and this is on my short list. The only draw back is it doesn't have AWD, but that is not a deal breaker w/me, my wife wants AWD. I'll be buying for me, to pass on to her when my driving days have passed. So her approval is important. About handling, it is wonderful and fast, rides like a much larger car. It is easy to enter, both front and back,and has plenty of trunk space, if you stay away from the "Energi" model.
Excellent selection. We bought a nice Mercedes Benz GLK350. We love it. Ask for Kevin. Nice guy very honest. AAAAA+ Our 2nd Mercedes Benz! Try these guys
by Wendy love this car from Ionia Mi
December 12, 2018
I have had several vehicles including a Suburban and this Ford Edge is my favorite. I owned a Ford Fusion and loved that but wanted something with Awd and off the ground. My fusion has over 300,000 and still running that’s why I recommend Ford products.
My wife and I came in and walked out with a 2019 Impala! Customer service was great employees were nice. Thank you Ray, Mr. Zuniga and Litzy for all your help
Is a great car for a traveling Nurse.
by Gabbie Neale Raven’s Fan. Baltimore Ravens from CA
October 22, 2018
I love ’’ my red C-Max. Tan leather interior, style, is sexy and, when is being driven I get thumbs up ’. I got a Gord in memory of my late husband. He loved ford. We had edge, F150, explore. And a fiesta.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
by C-max16 from Melbourne, Florida
October 13, 2018
We bought this 2 years ago in November. We traded in our Escape and started looking at something bigger. The salesman brought this around, just asked me to sit in it to see if I liked it. First time I'd ever driven a hybrid. Since then we've made several long trips in it and average around 42 mpg. Other than repairing a HVAC blend door and radio touch screen, no issues at all. Very well built
Sale man Melvin was great and helped out with all inquires ,i would shop again with them
Best car I've ever owned.
by Zudzyn from Chicago, Metro
January 3, 2019
This car exceeded my needs ! The only negative about the Car is the cargo space, other than that the C max I have is a 2015 it's been perfect. Ford is making a Mistake I average btw 40 - 45 mpg, 115 mpg E.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
Mr Si Max
by Si Si Max from Elmhurst, IL
July 27, 2017
This car is compact, yet very roomy inside. Very good fit and finish. It has a lot of power compared to the 2010 Prius I use to own. The car handles very well and big improvement in the viewing area, with wide viewing angles in the front. No obstructing pillars as in the Prius that often blocked my vision to pedestrians.
The side mirrors have a smaller viewing mirror that enables you to see your blind spots. Simple and effective. The gas millage is good, averaging 42.5. Not as good as the Prius, which got 50 MPGs in the summer, but would drop down to 40 MPGs in the winter.
The interior quality of materials is very good, and the seats have lumbar support. Very happy with the car so far.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Great car... which they were making them in 2019
by Miller time from St. CharlesIllinois
December 21, 2018
Great car with great design. Same technology as the Prius with more power. This is a must drive for anyone looking for a hybrid vehicle.
Everyone we came in contact with were great and went out of their way to be nice. Very accommodating to me and my friend who is very Indecisive. Great bunch of guys and will highly reccomendations!
First New Car
by bcdonahue from Park Ridge
July 17, 2017
I bought a 2016 C-Max SEL model new less than six months ago, and it was one of the best purchases I've ever made. I've only put about 5k miles on it, but I average between 39-41 miles per gallon depending on the day and it's been smooth, quiet, head and leg room is great, generous cargo space for the size of the car, it has met all of my needs so far. Very happy with this purchase.
A friend of mine brought to the dealership, I was attended immediately and they have patience, best car buying experiance I've had.finacing was very easy .
The joy of a CMAX
by Bob Hamme from Elizabethtown ky
October 14, 2018
42 mpg, 13 gallons to fill up, as much leg room, headroom, shoulder room, as you could imagine us such a compact package. Very smooth ride that beats Cadillacs we have had. Zero repairs in 3 years ownership. Ford is discontinuing so grab one quick. Ford is killing this hybrid at the same time introducing models with less ride quality and interior room. Thank goodness they made the CMAX because not they have set a standard to try to meet in the future. Cost less than Prius and is far easier to get in and out of. Great car!
Enjoyable and hassle free car buying experience!!!
by StephanieEdgeOwner from DealerRater.com
November 27, 2018
I hate buying cars. It???s a long drawn out process where half the time I don???t even drive off in the car I came in for. Charles changed everything and was such a breath of fresh air! It all started when my husband and I were searching for a good deal on USAA where we came across a Ford Escape. It wasn???t even a minute after we clicked on the search button when the phone starts ringing with Charles on the other line ready to help us. First of all, my husband and I are very busy and Charles was the first to understand that. He handled EVERYTHING online for us! I was able to send him everything through email and if I needed anything I could get it done through text message. We agreed on price and told Charles we only had an hour and after that we were leaving. Charles assured us both that everything will be done at the price we discussed. At first I thought it was all fake and was waiting for the typical car sale but my husband and I decided to give Charles a shot and made what he called a ???VIP Appointment??? with him that afternoon. When we showed up, talk about FIRST CLASS SERVICE! He had the vehicle we WANTED parked up front ready for us to take home! My husband and I sat in the tv room where Charles brought everything to us! The vehicle was priced at EXACTLY what he promised us and we signed right there. After signing, Charles introduced us to Steven in service who is our go-to-guy for all our oil changes and service. After meeting Steven, we met Ben Perry in finance who was so amazing and helpful. Ben got us taken care of quickly and was very efficient. As soon as we were done, Charles was waiting for us outside with two sets of keys and taught us everything about our vehicle. We told Charles that we could only stay an hour but we didn???t mind spending an extra 30 minutes with him. He wanted to make sure we understood how to use our new Escape. He hooked up both my phone and my husbands and even fixed it here we could start our car with our phone! It was an amazing experience and I???ll definitely be back every time I???m ready to purchase a new Ford!
Love the car
by X from CLEARWATER
October 17, 2018
Easy to maintain only requires 1 oil change per year better gas mileage into town normally over 40. Great bells and whistle sound system excellent and hand free easy to use
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Great Accomplishment For American Iron
by Monkmoose from San Diego, Il.
July 31, 2018
A lot of technology for the price.
Great inside room for the outside dimensions.
Certainly as good if not better than a Prius....
I can't wait to see American hybrids of the future.
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