Pleasant and painless!
November 5, 2018
We leased a fully loaded 2016 Ford Fusion from Robin Ford. We dealt with John Martin (the salesman) and Jim (the finance manager). They were pleasant, friendly and accommodating! They answered all of our questions and addressed our concerns, without hesitation. For us, customer service usually trumps getting "the best deal". We not only got exceptional customer service from these gentlemen, but we also managed to get a good deal, fitting nicely into our monthly budget. We test drove the vehicle one day (with all features being explained to us by John) and returned a couple days later (after test driving other vehicles) to complete the paper work (prepared and explained by Jim) in less than an hour. This was a positive experience all around! We highly recommend Robin Ford and John/Jim!