I went to get a new car and drove out the same day amazing never thought that would happen peter was so nice and helpful he took care of everything explained everything to me step bye step I was so happy the first car he showed me was so perfect for me could not ask for anything better I would tell everyone to go there good prices friendly I am a satisfied customer :)
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
I bought a Mazda6 from Nick Scherer, the second car I purchased form him. I went back because he's such a pleasure to deal with. He really knows his stuff and goes out of his way to answer questions. He made the experience pleasant and painless.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
Very happy with the staff at the dealership. Went to other Ford dealerships and picked this one to buy my new vehicle. They had a good amounts of choices to choose from in the vehicle I was looking for.
If you need a vehicle this a great place to go. Bruce boutin was very helpful and friendly. I would recommend this dealership to anyone who wants fast and friendly service. I will be going back when I???m looking again.
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
This was my 3rd Lincoln. I have always worked with Jim Broderick. He is the best! He has always been helpful before and after the purchase. I highly recommend Jim - you won’t be disappointed.
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