I bought a new Mustang from Matt Ford and knew I would take my F-150 to them to have the tailgate lock serviced. They did good work, had the truck back quickly, and did not charge much for the service. I am a loyal Matt Ford customer. They have always treated me very well.
Purchased my car from Blue Springs Ford and been coming to the svc ctr every since!! Even after I moved to Overland Park, Ks., I still go to B. S. F!!!! They do exactly what I need and report what I should be getting done w/my report card!!! Never any pressure!! Thanks for the best svc..
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Happy with experience. Took longer than expected. I was surprised they couldn't get the parts for 4 days. I'm very unhappy with Ford about the expense of a tail light. Probably won't purchase another ford until they change their tail light situation.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
by The Crawford's of Liberty from Kansas City, MO.
December 1, 2018
Our new 2019 Explorer is the 5th vehicle in 9 years our family has purchased from Gary Crossley Ford through Lisa Garcia. Lisa is a very diligent, honest and pleasant sales representative to work with throughout the process. Lisa and the entire Crossley Team makes the purchase, ownership and maintenance of our vehicles a trustworthy experience.
I could not be more pleased with our recent purchase experience. We got rid of a vehicle that needed more repair than it was worth. Jason Buchanan helped us land a great new vehicle with a superb experience. To top it all off, Frankie spent a big chunk of time with us to make sure we had a jump start on all of the ins and outs of the SYNC experience. Thank you everyone at Gary Crossley!
We had a great experience buying a vehicle from Ryan at Gary Crossley Ford. He was such help and made the buying experience so easy for us. He made sure to help us get the best experience possible on what we wanted. The best part was having no pressure like other dealers can do. I would always recommend him.
My family has purchased 4 new or used vehicles from Dave Littleton Ford over the past 10 years. We've worked with Hope Hallowell each time and the experience has been excellent. Your salesperson handles the entire deal, no getting passed around for financing or trades, etc. You'll get the best overall deal without having to argue the pricing. They are realistic on trade values and will explain why your car came in higher or lower than average. They don't charge documentation fees. Overall, we've been treated fairly and like a friend. Will continue to shop and service here.
My husband and I both have bought our cars from Rob Sight. They are honest, fair and put zero pressure on you to make a decision. Keith was very easy to work with and went out of his way to accommodate us! We will be loyal, longtime customers of Rob Sight Ford!
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