I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
Weve been Toyota customers for several years but was impressed with the Ford options
So we decided to check them out. The salesman Ryan Bloom was helpful but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up.
So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.
Excellent Service and available appointment time. Very nice service people and clean waiting area. I liked getting the review of all of the findings (or no findings on my service) and the service man explained that my car is in goo working order.
I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
I purchased my used car long distance and am very happy with my experience at Moss Motor Company. I wanted a specific configuration of Jeep Grand Cherokee, and the price had to be fair. I found that at Moss Motor Company in Tennessee, and I live in Michigan. Ben Bumpus at Moss Motor Company was honest in his representation of the vehicle in both online pictures and verbal description and phone conversations. He made the entire transaction smooth and easy, I never felt that I was being misled. This dealership is new to adding the Jeep and Chrystler line to their offering of Ford products, and yet everything was handled smoothly and professionally. Wonderful folks.
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
We bought a new Explorer and slightly used Transit Connect from Chatsworth Ford, and we couldn't be happier. Jimmy found what we needed and let us test drive it, Roger hooked us up with the financials, and we were driving in no time. Service visits for maintenance are always easy with no problems. I usually wait on the Works services (oil change, tire rotation, inspection, etc.) to be completed, and it doesn't take very long.
I recommend Chatsworth Ford if you need a new vehicle or any service work. We plan to buy our next vehicles here for sure.
Timely, friendly, neat clean area, kept you informed on what work was being done and estimated cost of repairs. Offer to assist in any they could.
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