Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car.
I contacted Winner Ford with a vehicle I was interested in and within 24 hours they had me in the car I wanted and at a great price. Paul was very diligent in working out all the details and getting me in my new car ASAP. He was an absolute pleasure to work with! I will definitely be coming back here for my next car!
Buying a car is always stressful ... but Branden Wright went above and beyond to make a return customer happy and take delivery of a new Ford Edge ST in a matter of 8 hours. After calling the dealership to inquire about a particular vehicle Branden was on top of matters to help grease the skids and make the deal happen. I was unable to travel the 80 miles to take the test drive and get paperwork done ... so instead, he gassed the vehicle up and drove to my house (90 minutes later) and picked me up. It was the longest (and best) test drive in history, I'm guessing. In the return hour and a half ride back to the dealership, I learned everything (from him) about the vehicle and really got a feel for the power and capabilities of the Edge ST. Within 70 minutes of returning, all my paperwork was done (thanks Doug for your thoroughness) and I was on my way home, happy as can be in the new car. Even though Branden has only been in the business for a few months, he understands that customer service is #1 and his actions today has created a referral source for life. I hope he continues to excel and learn the craft, as I'm sure he will be a "Winner @ Winner Ford" for sure.
Everything worked out perfectly, Paul, took me through the type of vehicles and suggested models that would fit my needs. They also helped setup the car insurance and registration and told me about the financing and answered my questions.
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
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