Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Mr. Bobby Eddy was great to deal with. Nice guy, Easy to talk to. It felt like we knew him forever. He listened to what we said and didn't try to push anything extra. He even spent extra time with us afterwards helping us program the dash. This was what a vehicle purchase should feel like. So when you go to Fairway Ford, ask for Bobby Eddy. You won't be disappointed.
I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.
It's always nice to know that shopping for and ultimately buying a vehicle doesn't have to be a frightening experience! We saw a car online that interested us, and made the 30 min drive out to Youngstown. We were met by Stan and he immediately helped us out. We knew what we wanted, and we knew what we had to trade in.
At no point did Stan try and upsell us, or push towards something we weren't interested in. He listened to us and helped us get the truck we wanted. He was very helpful throughout the process, and did an excellent job keeping us informed. It was absolutely worth the drive, and I will be referring others to him in the future!
We drove six hours from Syracuse, NY to Ohio because they offered us such a great deal on a used F150. Everyone was very nice especially our salesman Stan Kosinski. We would recommend them to anyone looking for a new or used car.
Awesome people to do business with . Was in the market for a Boss and found this one on Cars.com . Kyle made the transaction as smooth as possible. Most of the deal was done through text email and phone calls do to me being from Chicago. He made my dream car a reality . I dont usually like dealing with sales people or finance people but this group of professionals at this dealer went above and beyond .
I purchased a 2012 Jeep Liberty. The service and staff was very helpful. They guided me through the process quickly without any pressure at all. I feel comfortable knowing if I have a problem, I can call them at anytime.
Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy from them as they were a little over priced but very grateful for all their help and understanding.
Ray is the best! Very comfortable experience, best treatment and service I've ever had in 22 years of buying vehicles... In fact I went to purchase an inexpensive HD truck for me, and left with the truck, and a beautiful car for my wife as well the same day! Ray has also followed up w several calls to make sure we are happy w the vehicles. Never had such nice people to deal with and the warranties are very extensive covering many things not normally covered on used cars. Can't say enough positives about this dealership, and will definitely be back again! Thank you Ray!
This was my first experience with Guess Ford and I cannot say enough about the exceptional customer service! Dennis helped find the perfect car for me - even though it wasn't what I originally went in to see, he sold me a car that made more sense for my expectations and needs and I couldn't be happier!! I LOVE my 2013 Ford Focus Titanium!! I would certainly recommend Guess Ford for anyone looking to purchase a new or used vehicle - with their pre-own certified warranty's they can't be beat! No hassle on pricing or financing - such a relaxing and enjoyable process! They have definitely gained my loyalty and I will purchase from them again in the future!! Thank you Dennis and Scott!!
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