I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
We shopped around for about a month in the state of Virginia and Maryland. We looked at locally owned dealers and "volume" dealers. Price initiated the sale but the following are what prompted us to go with complete the business transaction with Battlefield:
1. Battlefield and other dealers went through my wife first. I did not want to do business with someone that doesn't respect my wife or treats her in a stereotype that occurs during car sale transaction. Battlefield was respectful, upfront and kind. Adam and Melissa were great and I would reach back out them again as my first choice when purchasing another vehicle
2. They were upfront about what Internet pricing entails and what those prices reflect.
3. There were lots of back and forth requests for information and pricing. They were quick to respond and patient/kind when items we requested simply were not feasible
4. Great facilities.
I purchased my 2013 Ford Fiesta in 2014. This car is equipped with clutch in the automatic transmission. I have had to have the clutch replaced several times now due to Ford making a lousy transmission in this year of vehicle. Every time I bring my car in I always get a free loaner. The guys at the service desk are always super nice and courteous to me. Thank you
by Larry W. Aylor Custom Builder from Culpeper, VA
April 4, 2016
I have been dealing with Battlefield Ford since 2006. Their service is the best! I recently purchased my 3rd pickup and 2nd SUV from them. Whither purchsing or having your vechicle serviced, Battlefield Ford is the most professional and friendliest dealer around. Great product, service and people.
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
I had an AMAZING experience buying my new car and they went out of their way to make sure I got what I wanted. I went to another dealership before this one and had a terrible experience. I recommend this dealer to anyone and won’t go to anyone else in the future. I live 4+ hours away and whenever I’m ready for a new car, I will go here again. Incredible team.
From the beginning the service was excellent. The Sales Consultant, John McMullan, returned our phone call promptly and was able to schedule an appointment that day. He was friendly and not aggressive. He was knowledgeable and easy to work with. Chris Murphy handled all the paperwork very efficiently and William provided a very thorough explanation and demonstration of all the truck's features.
Absolutely the best vehicle buying experience I have ever had. The entire staff was extremely friendly, helpful and went above and beyond my expectations. This will always be the dealership I purchase my vehicles from in the future. Top notch group of people !!
by Patrick O'Rourke from Front Royal, Virginia
August 5, 2018
Really easy experience, the team at Leckner Ford of Marshall made it happen. They even delivered the car to my house. I can honestly say it was the easiest vehicle I have ever bought. The staff was extremely friendly, and did everything possible to make me feel at home.
The process was painless and the people were extremely helpful during the entire process. William the salesman was fantastic and made the experience almost enjoyable if buying a can could ever be enjoyable. Thank you
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