We just bought a new truck, and we are very pleased with our experience at Jarrett Ford Dade City. Mike and Andrew were a pleasure to work with. Wouldn’t hesistate to recommend them to anyone looking to buy.
I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
Brett Rumford is the biggest reason why we keep going back to Park Ford of Wesley Chapel because when we get there we get first class services.
I would highly recommend anyone that needs service to their vehicle to see Brett Rumford he goes above and beyond helping you with your needs.
Thank you Brett Rumford
I recently purchased a new Ford Explorer from Parks Ford Wesley Chapel with the capable assistance of Mr. Garfield Sang. He was knowledgeable, informative, and attentive throughout the buying process. Based on his manner and work ethic, Mr. Sang is an excellent ambassador for the dealership and for Ford Motor Company at large. I plan to purchase another automobile in the not too distant future, and my first line of inquiry will be with Mr. Sang and Parks Ford Wesley Chapel.
2018 Ford F150 in for an oil change and Dealer applied after market paint protection inspection. When dropping the car off, it seemed like it was hard for the Service Writer to understand that the aftermarket paint protection required regular inspections. Somehow he finally said " its one free wash" . I also requested a price to lower the truck 2" front and 4 inch rear. I am a disabled vet and this would make my entry to the Truck much easier. Oil change was done, Wash was terrible, My wife had to ask that they redo the front as it had many visible Love bugs still stuck to the grill. The rewash attempt was feeble at best. one week later I have still not received the proposal for lowering the truck. We have purchased 3 vehicles from this Dealer group in 12 months you would think they would pay attention. I should also mention, they have a Shuttle for Service Customers. When my wife dropped the truck off she waited 40 minutes for the shuttle, finally my Daughter went and picked her up. Overall experience is below average. Next car will be from a different Dealer.
I would describe our recent purchase at Nick Nicholas Ford to be a pleasant experience. Our salesperson, Rex Adair, was very knowledgeable and was able to answer all of our questions and concerns. Making this experience more pleasant, was the fact there was no feeling of pressure involved.
She came all the way over to get us! She made it easy and never k ew buying a car was fun she made it that way! That is Michelle your the best of the BEST
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