Kevin Lindeman took the time to answer all our questions and was very professional. This was one of the best car buying experiences we have ever had. No pressure and gave us time to make our decision. Really appreciate that. Will definitely recommend Kevin and Raabe Ford to others.
Kevin L., Jessica A. and Joe gave outstanding help
by Cynthia Heider from Cridersville
November 5, 2018
Kevin Lindeman gathered the information I requested and did not transfer me to another person as a different Ford dealership had. He even lined up the three cars I was considering so I could compare. He took scheduled vacation time during my decision process and Jessica Armentrout capably helped me navigate the financial process. I changed a feature I had requested and Joe quickly secured a vehicle for me. When the vehicle arrived, Jessica went over it with a fine tooth comb and found a small scratch. She went out of her way to make it right. The financial person in the office was pleasant and kind. The service technician who adjusted my headlights per my request was friendly, efficient, and competent. It was not even a scheduled request. I am glad my brother recommended Kevin Lindeman at Raabe Ford!
I have been buying new cars and trucks from Kevin Lindeman at Raabe Ford & Lincoln for over 20 years and My latest purchase of a 2019 Lincoln Continental was also handled by Kevin and he was assisted by Jessica Armentrout in explaining all the features of the New Lincoln. Kevin went above and beyond expectations to order my New Lincoln. So thanks again for your excellence in the delivery of
my new 2019 Lincoln Continental.
This was our second time getting a new vehicle through Raabe Ford and our customer service was great as always. My family has been doing business with them since the early 90's and will continue due to their customer service and seamless process. Kevin Lindeman & Jessica Armentrout were very easy to work with and would highly recommend to anyone looking for a new vehicle!
Raabe Ford is my "go to" dealer and Kevin Lindeman my salesman. I have purchased 4 cars from them and the buying process is unequaled anywhere else. I am always confident of honesty and the best deal possible followed by excellent service. I feel as if they know me and are aware of how to meet my needs.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 6, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Another excellent experience purchasing an new vehicle from Kevin Lindeman at Raabe Ford! Also, worked with Jessica Armentrout for the first time which was excellent as well. As good of a buying experience that one can ask for... No pressure, just customer care and focus!
Very friendly and helpful in parts department for accessories as well!
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
Great place to do business. Dennis has always went above and beyond. there is a reason this is vehicle number 16 from same sales person. my wife and I work at Lima Engine Plant, there are dealerships in Lima. Everyone at Integrity in Paulding OH is friendly, a great small town business.
Just want to give some credit where credit is due. We had our ford escape to two local ford dealers to repair a hesitation after shifting and starting lower rpm's. it was to the point of feeling like it might stall and the tachometer was jumping.
The first two dealers each had the car for over two weeks each trying to diagnose the problem. One replaced parts not needed $1500. The other finally diagnosed the entire transmission needing replaced at $5200. When I told them to put it back together and we would pick it up my wife picked it up and drove it 500 feet off the lot and the drive shaft broke. They tried to tell me they didn't touch the drive shaft when in fact the checked the rear differential the other dealership changed.
After calling Ford Motor company and getting no satisfaction we decided to get the drive shaft fixed at Wapak Ford so we could sell it as is or continue to drive it with the problem. The drive shaft had a bracket that was not put back on previously by another dealer and could have easily contributed to breaking.
Since they were fixing the drive shaft I asked them to drive it the next morning and see what they felt the hesitation could be. They called me immediately after driving it and told me it was the torque converter and asked how long we had drove it with this condition. Due to the lack of previous diagnosis we had put quite a few miles on it in this condition so naturally we were worried about transmission damage.
I researched their diagnosis online and it showed others with the same issues so it seemed like a good diagnosis. I had them repair it and nothing else as we didn't want to sink any more money in the car the concern couldn't be repaired.
Low and behold after months of dealing with this issue I picked the car up and it runs like a champ! Thank you to Wapak Ford for saving our beloved Ford Escape. You are now our new service headquarters for our Escape! Anyone else having concerns might want to make the short trip to Wapak!
We bought a vehicle years ago from Raabe's and had a great experience so decided to go back. John Thomas thanks for helping us order the truck we wanted you answered all our question. Very happy with it. Thanks
We had a Ford Fusion that we had serviced at Wapak. It was such a pleasant experience that when it was time to buy a new vehicle we went back and leased a new truck. Another great experience. We were very happy with the deal they gave us. Family owned business, great to work with. I wouldn't go anywhere else.
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