November 5, 2018
We were away from our Kennewick, Wa home when our 2012 Ford Focus broke down, a transmission problem. AAA got us an appointment at a shop in Chelan, to their credit, when I called them, they recommended that I have the car towed to Town Ford. I called Town Ford and the service department said that they were full up. Anyway I had no choice but to take there. They had us up and running by the end of the day. Very friendly service and they did everything they could to accommodate our situation.
A big thanks to the Service Department for installing a transmission control module which was a warranty call back, at no charge to us. Thank you for your integrity and accuracy of the diagnosis.