I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
Eddie and Nick were great.Gave me a great deal and even put in a headlight on my old car.This is what I call "Exceeding Expectations.I definitely will be buying another car from the Ciocca organization.
I visited Ray Price Mt. Pocono and leased a 2018 Ford Escape. Mathew C. was an absolute pleasure to work with. He was very professional and friendly! He made the process very smooth and answered all of my questions. I am very happy with my new car and my experience at Ray Price Mt. Pocono! Thank you to the staff and again a special thanks to Mathew C. !
Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
I was looking to buy a used car. I knew make, model, mileage and price that I wanted. Found one on Ray Price website. Talked to them as I did not want to drive 200 miles and find a problem. Everything they said was accurate and I found exactly what I wanted. What a great team of professionals. An excellent experience.
Ricky was quickly able to locate our car and was transparent with all of the rebates & incentives. No pressure sales process. The dealer delivered on everything they promised. One of the best car buying experiences that I???ve had.
I've been going to Ray Price for service for ten years and have no plans to go elsewhere. Rich and his team are courteous, professional, efficient, and fair. Scope of work is always accurate, time frame and cost estimates spot on. Thank you for making car service (standard maintenance, factory warranty, recall, inspection, and major work, too!) easy and local.
Justin hydro mad all the difference in my transaction he was very helpful from financing to setting up the my test drive I would recommend him to anyone visiting this dealership without him I might have shop somewhere else thanks alot justin
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