Thank you so much to Ivan Garcia for being a great liaison during our repair process. I was so very pleased and impressed with his service and knowledge! Extremely happy and will be a long time customer.
so very happy with Elk River Ford, aka Cornerstone
by Kim from Minneapolis, MN
October 9, 2018
We purchased new Escape from sales person Mike Zwilling and discussed financing with Jason Bentley. This was an amazing experience and probably the best I have encountered. No pressure tactics were used, and we trusted Mike and Jason were giving us good information so we could make a well informed decision. Mike listened to what we wanted in a car and definitely delivered.
I have recently purchased a new F350 pickup and had nothing but a wonderful experience. The trade in value they gave me was great and speed of getting the deal done was fast!
I also just brought two different vehicles in for service. Jeff was my service manager for both and was very helpful. One of the vehicles was a RV that needed to be fixed right away, of course right. Jeff was able to get it fit in and fixed on time for the trip! Thank you!!
The second vehicle was a F150. Again, Jeff slid it in and got it fixed on time! I would also like to thank Heather and the lady that helped me get F150 loaner! All are running great and have zero issues.
The only problem I had, hence the average rating on "Quality of Repairs" category, was finding the issues on both vehicles I had serviced. With the RV I was told it ran fine when the mechanic took it for a test drive. Jeff called me back right away with the update as to where I explained there was a service done and plugs were just replaced, and suggested that a/some coils maybe the issue. I'm no mechanic and figured this should have been figured out by the mechanic. There was two coils out and once fixed the RV ran great!
Same with the F150. The mechanic couldn't find the problem and said the only thing it could be was that I was using the wrong non coded key. Again, Jeff let me know of this right away and gave me some options. I opted per Jeff's recommendation to leave it there overnight. The mechanic did figure out the problem later that evening and I was able to pick it up in the a.m.
All and all Your team helped me out and got me back on the road again!
Amazing experience and service. Jeff went out of his way to get us the right vehicle at the right price. Even offered to bring the vehicle to us to test drive. This is the second vehicles we have purchased from Buffalo Morrie’s and we will go back.
I drove 2 hrs to check out a couple vehicles I saw on line. With the help of Glen Koppin I was able to make the best choice. Very professional & friendly people without being pushy. Wade Carlson made the paperwork painless while another gentleman at the end of my visit showed me some tricks for my keyless entry, unfortunately I didn't get his name but was a great guy! I would recommend Morries to others.
Jeff Kamin went above and beyond and found me the car that I love. first off they drove an hour and a half to my house to pick me up and bring me to Buffalo so I could test drive my car!!! no other dealership does that . This place rocks. Thank
you again Jeff.
Morries Buffalo is in our community and convenient. We wanted to purchase locally. We gave criteria of a vehicle we were looking for. Our salesman located a matching vehicle from a Morries dealership in WI. They brought it in for us with a day's notice!! We purchased the vehicle and love it. This is our 2nd vehicle in a year purchased at Morries. Love the lifetime car washes too!!
Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
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