We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
Excellent experience. I'm a careful researcher and made several visits to the dealership. Mark, Johnny, Mike, and Coach were all very patient and answered every question. Final selection was an Explorer Premium not on their lot. Committed on a Friday night and they had the car on site, detailed, and ready for delivery mid day on Saturday. Super service and experience.
I went in with a specific vehicle in mind, a 2018 Ford Escape S. Spoke to Dennis Wilson a couple days ahead and we set an appointment. Unfortunately I was on call the day of the appointment and got called in, but Dennis worked with me throughout the day and at the end of the day, I drove away in my new Escape satisfied that I received the deal I was seeking.
This is the 5th vehicle purchase I have been a part of in the last 4 years. I come up from Waco to be treated like a friend. No pressure and a very relaxed atmosphere. Jesus alveraz is a great member if your team. He is always able to find exactly what I’m looking for. Everyone is friendly and professional. I can not say enough. I’m looking forward to my next purchase already. Thank you
Transparent, professional, no pressure tactics, and service after the sale. Exceeded expections considering I haven’t visited a non-luxury brand dealership in over 20 years. Mark Clayton was great, there were no sales tactics employed, and finishing the transaction was devoid of the usual push to add “extras”. Well worth the 40 mile drive.
Excellent service center and our awesome service advisor Ron Romano. We bring our cars there for the past 15 years and we are very satisfied. Everyone is very friendly and helpful. We appreciate all of you. Russ and Yasaman Contractor
overall from first contact to inventory search to purchase discussions to completing financing the team held up a #1 car buying experience. shout out to Casey appreciate your followup and commitment to helping find that car and to Taylor for finding the finance package that fit my needs. recommend when looking for a vehicle give this team a chance.
Dan and the rest of the guys were awesome. There was no price haggling because they beat my expected purchase price in their first try, beat my expected interest rate, the first try and satisfied my every question from start to finish. Took maybe two hours to drive away a completely satisfied customer.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
We drove from Mississippi to get my expedition because the price was so great. Augie and Joe were absolutely phenomenal. They went above and beyond for us. Thanks Augie for answering my million questions :)
Russell welcomed me, listened to my needs, and had me out in just over 5 minutes. Oil filter, air cabin filters, windshield wipers and a car wash. Didn’t have an appointment. Will make sure to do that next time.
Associate was very professional. Great experience!
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