Taylor Henkel was a great help in making my buying a used car very easy. He was patient and understanding, worked on getting me what I wanted and out the door on time. He delivered my SUV today went over all the dashboard instruments and even put my plate on. He went as far as filling the tank and bring me a 12 pack of pop. I would like to thank him again for a great experience at the Ford dealership.
Positive buying experience. I was able to do most of the legwork through email. Salesman valued my business and made the buying experience easy. Would highly recommend this dealership and salesman John Sweeney.
Brought my vehicle in for tire rotation and an oil change. As usual everything went great! I have never had any problem or issue with Grand Haven Preferred Ford. I have been satisfied every time. Good service, nice people and good price. Don Blackmer in service is always friendly, helpful and takes good care of my car.
I highly recommend Grand Haven Perferred Ford and Don Blackmer for any of your vehicle needs!
Always surprised how fast my oil change, inspection, and tire rotation goes! Barely have time to get comfortable in the waiting area and settle in with something to read and it’s time to head out again! Thanks to Don and the service staff at Preferred Ford!
Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
Leased a new 2018 F150 from Anthony Pearson. Love the vehicle & the customer service received! Was able to get the truck I wanted with the desired options at a great price. This was our 2nd experience with a truck purchase @ Keller & we are highly satisfied. Will be a returning customer!
I highly reccomend Pat at keller Ford. I've bought many cars over the years and I've never had a salesman be so thorough from beginning to end. I will be recommending him to everyone I know that is in the market for a new vehicle!
I'm very happy with my buy! Jay did a GREAT job talking with me and finding out what options I had!
On the other hand! Finalizing the process was not the best! The only tips I would have on that is.. try not to buy on a Saturday OR if you do be there Early. Or have an appointment to buy your vehical! ;)
A huge Thank You to Josh Dupey for all of his help in finding the right vehicles for my daughters. Josh knew the budget we needed to stick to, as well as what we felt would be safe cars for them. Sometimes those don't line up, but here we were able to do it. Josh was always quick to respond to my calls and emails and answer all of our questions! Highly recommend Josh and Keller Ford! The extra bonus - my daughters LOVE their new Escapes!
Always do a fine job in the service dept. thank you!
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