Best treatment ever. I came from Maryland and I have never found a Ford Dealership that exceeded my expectations. I was completely satisfied with their approach to service. Liked the service so much I bought a new Explorer. I have always loved Fords but this dealership
respected me and really tried hard to restore my faith in Ford.
My wife and I were treated to great service by Dealer's Sales Representative! We purchased an Explorer and drove home impressed with everyone we dealt with! Thanks for making the buying experience a real pleasure. I'm sure we will be returning.
I had a great experience in buying my used car. The staff was very accommodating and very friendly. Sales person Dulce Cuevas made the whole process very easy and not stressful. Very professional. Sales manager Sebastian Olivares was a great help. Over all the best sales staff I have ever experience. Thanks to all at County Ford. Will refer to others.
From the minute I enquired with Angel over the internet to my wonderful service by my salesman Bob to the ease with which I met with Finance purchasing from the dealer was the easiest process around thank you for being a great honest dealership
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
I went to County Ford in Graham NC to look at a 2016 Ford F250. The salesman, Chuck Joyce, was very knowledgeable and not pushy. I felt that we were both working toward the same goal. He owned the same make and model of vehicle i was looking to purchase that was about 15 years older with 200k+ original miles. I worked with him and one of the sales managers and they helped with all the available incentives. The dealership is a smaller, more rural dealership that had a far better atmosphere and provided a better experience than my experiences with larger dealers in the Raleigh/Durham area. I have recommended this dealership to a few friends and co-workers who are also looking to buy but found other dealerships in the area to be off-putting.
Went to Cars.com to help me find a gently used Ford C-Max. While I did find several at other dealers, the trade in value for my 2013 C-Max was not high enough for my liking. I had a figure in mind for out-of-pocket expense. Teng and Maurice at Parkway Ford in Lexington made the short trip from Winston-Salem very worthwhile. They met my price point, and had the car ready while we were there. Whole process was easy and painless, and we do love that C-Max, great gas mileage. However, it is the exact same exterior and interior color as our older model, so no one knows that we have a newer car.
Even though there was an issue with the air conditioning on my new 2017 Escape, I could not have had more concerned staff looking after my needs. I was supplied with 2 different loan cars to accommodate my needs and everyone was both cordial and supportive. I would (as I have several times already) come back to County Ford for both sales and service. Herman
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