We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
Women sometimes are looked upon as not knowing much about cars. But at Kenny Ross Ford, I was respected, treated like royalty and felt as if i knew what i was talking about. Jim is an absolute Jem of a salesman, and took his time ; as with a woman i tend to talk more then men. I was at ease and never pressured. Everyone there was kind, knowledgeable and willing to take the time to explain whatever i asked of them. I am grateful and am looking forward of having an on going relationship with this dealership. i am very happy and excited about my brand new vehicle that i just drove home with a heated stearing wheel, as women get cold hands, but have a warm heart to compensate. Thank you Jim for all your hard work to make me happy.
From the main man, Ben Simon, to Rich in service and my personal
mechanic, Barry Smith, I received quick and excellent service on my
first service on the new Edge, even without an appointment.
Thanks to all...
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
Went for a 39 dollar service included was an oil change, tire rotated, fluids topped off, and brakes checked. They did not rotate my tires at all and how I know they didnt is because my rear brakes are drum and front are disk the rear wheels have no brake dust on them what so ever and my front ones do and plus I had to get a newer tire on the front because it blew and it is still on the front so how do I know if they even change the oil big garages are so shady.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
Took my mom in to trade in her lease and get another one.......Aaron and John worked with us for 2 days to find the best car at the best price that was affordable and safe for her. It wasnt about them or making money, it was about my mom. WE ABSOLUTELY LOVE LOVE LOVE AARON AND JOHN! I and my family have purchased and leased several vehicles from Aaron and they earn our future business EVERY TIME! You guys are the best, I look forward to seeing you soon!
Overall my experience at Uniontown Ford was excellent My salespersons Santo was very personable & professional, he was very knowledgeable about the specific vehicle I was looking for and his attention to detail was impressive. I am moving to California & he even pointed out that the vehicle I was purchasing was California emission equipped which is very important I never felt any pressure from the entire staff The finance department was also very helpful pionting out facts that I would have overlooked and would have been costly down the road and the trust I had developed with them I ended up purchasing an extended warranty in which I am glad I did The staff acted as a team and there was never any pressure
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