I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
My service tech, Craig has been working on my cars for years now and always does a terrific job. Thank you. My 2012 Explorer had almost 100,000. Miles and had no serious problems, Craig kept the car serviced. Wanted a new Explorer 2018 and Don Rice got me into one and out the door within a short time. So service time and buying time always a nice time here
Service personnel were very attentive and polite in their interaction with me. My vehicle was serviced in a very timely manner and I will highly recommend southwest Ford in Greenville Texas in the future
Actually the buying experience was pretty good. WE had bought here before and had all of our service done here. My wife handles that and you treat her very good.
My problem is I have a couple of questions and I can't get Andrew to return an email or text message. Of course I have no way of knowing he got the messages.
This is the first time I was treated like “royalty” (awesome
Customer service from All especially “Josh” my car sales rep) at a car dealer- from the time I walked in up to the time I drove off my new FORD Edge from FORD Rockwall parking lot!!! It was a dream coming true for me to own a NEW Car with the best offers a customer could ever hoped for!! I went in there to get a used car but I came out with a brand new car because of the best offers I could not just pass up!!! Praise the LORD!!!
Everyone that I worked with at Rockwall Ford was very pleasant and helpful. When I finally had a chance to sit down and go through all of my paperwork from the purchase, I had a few questions and they were more than happy to take the time to go through everything again to answer my questions. My experience with buying from Rockwall Ford was exceptional and I love the vehicle.
Very impressed with Rockwall Ford. I did not expect the kind of service I received nor the ease of the buying experience. Rockwall Ford has earned a loyal customer and has reset the bar for my next visit.
Overall a great buying experience! These people are so nice, and don’t give you the run around. Gave me a fair deal right off. Final negotiations took a little longer, so they fed me a sandwich for lunch. I have bought a lot of cars in my 76 years, and I have to say this was probably the best experience I have had!
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