Bought a used car for my daughter to take to college. My sales person was great, the price seamed good on the car so overall a good experience. My only issue is with the finance person or whatever they call the person that tries to sell you the extended warranty. He pushed a little too hard and the wisecrack he made about me not loving my daughter because I chose to not purchase the extended warranty was going too far, even if in jest. It pissed me off.
Great experience working with Bob Patterson at the Ford dealership. He spent all the time I needed while looking and was very helpful. Would definitely recommend him and the dealership for purchasing a car.
I recently purchased a car that initially had a transmission issue the service department went the extra mile to resolve problem and make me happy rick the used car manager even extended there exchange policy for me knowing i wasnt happy with car i was very rude and unprofessional to alot of people down there im very sorry to everyone i affended especially chad obert from the service department and reg great people and place I definitely recommend buying a car from them
I recently bought a certified Edge from Apple Valley. Was really impressed with the Sales’ knowledge & professionalism. Kyle Buro & Bob Patterson were amazing to work with. This was my first time buying a vehicle through Apple Valley dealership. I would highly recommend them to anyone. Got a great price on my trade-in & purchase price. Thank you Kyle & Bob!!
Tiffany Dilley was very professional yet very fun to work with. We live in Wisconsin so had to drive two hours from our home. She drove the car from Shakopee to Apple Valley so it would be a shorter drive when we were going to test drive a vehicle. All the people in the dealership were so friendly and nice. You can tell by the atmosphere and their attitudes they love the company they work for. Thanks again Tiffany for making our car buying experience such a pleasure!!!!
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
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