It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Purchased my car from Blue Springs Ford and been coming to the svc ctr every since!! Even after I moved to Overland Park, Ks., I still go to B. S. F!!!! They do exactly what I need and report what I should be getting done w/my report card!!! Never any pressure!! Thanks for the best svc..
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
by The Crawford's of Liberty from Kansas City, MO.
December 1, 2018
Our new 2019 Explorer is the 5th vehicle in 9 years our family has purchased from Gary Crossley Ford through Lisa Garcia. Lisa is a very diligent, honest and pleasant sales representative to work with throughout the process. Lisa and the entire Crossley Team makes the purchase, ownership and maintenance of our vehicles a trustworthy experience.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I bought a new Mustang from Matt Ford and knew I would take my F-150 to them to have the tailgate lock serviced. They did good work, had the truck back quickly, and did not charge much for the service. I am a loyal Matt Ford customer. They have always treated me very well.
Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving his direct and undivided attention when dealing with him. There was no pressure, no hidden fees or surprises. Chris gave me his personal number so that I could reach him directly and was always prompt in answering my questions. The entire experience was simple and easy, and I left with a fantastic truck that I???m very happy with. I would highly recommend anyone in the market for a new vehicle go see them.
Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expectations. I like having the waiting room with the glass windows overlooking the service garage.. staff is friendly and attentive. Someday if I ever have the opportunity to buy a ford truck, this will be the place.
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Forget what you've heard about buying vehicles from dealerships. Zeck Ford has simplified the experience and made it easy. There was no negotiating or being taken advantage of. No pushy salesmen or tricks being played. Zeck Ford offers the best price upfront, and offers the best customer service around. Nino and the entire staff was very straightforward and kind throughout the entire process.
I recently was in search of a quality used and preferably certified vehicle with low miles. Salesman Louis Scrivo faithfully worked to locate and delivered such a vehicle. Louis Scrivo's courtesy, attention to detail and commitment to not only the sale but also to the service delivery was key. Louis Got It , a Sale equals Service Delivery
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