I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
I lease and was in on 11/29 to see my options on getting into another vehicle. My previous lease was a 2016 Ford Escape and I ended up getting a 2018 Ford Escape. I had the pleasure of having David Giese help me and he met all my expectations. He understood my needs and made sure I walked out of the dealership with the best deal possible.
We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
Though Joe has only been with this dealership for a short period of time, his customer service is top shelf. He gave my husband a chance to look around prior to approaching us, then took the lead once he knew what we wanted to do. He took heed of our need not to spend excessive hours to purchase a vehicle. He was quite the host by offering coffee, hot chocolate or water; it was kind of cold out. I didn???t want to drive off the lot that night, so we agreed on a time the next day. Who showed up on his day off? Joe! We went over the nuances of the Edge; and told me to take time to learn the functions over the weekend. When I bring the car back for the optional work on Monday, he asked me to look him up. I definitely will!
This is the second new escape I have purchased within a year. I bought one from this dealership in Dec. 2017 for my daughter and liked it so much that I came back again in Sept. 2018 to get one for me. The sales representative, Stephane Salet was great. He was very knowledgeable about the vehicle and helped us sinc our Bluetooth devices and showed us how to use google for maps and phone calls. Like I said he was great. The loan process was easy and the sales and service department assisted us in getting additional window tinting done.
I was just shopping and was approached by Ben Mumfrey salesman at King Ford. He was polite, knowledgeable and friendly. After I told him what I was looking for he took me to what the dealership had available and proceeded to write the best deal he could on the car. I decided to negotiate and he went back to his supervisor and made it happen. I got the truck I was looking for with none of the discomfort in the sales process. It was appreciated. I would recommend Ben to anyone seeking a no pressure salesperson who understood his product.
Had a great experience. Kings ford helped me find exactly what I was looking for. The people were friendly and understanding of my wants and needs. I’m looking forward to doing more business in the future.
Tech forgot to check washer fluid. Had to take my car back to make sure everything else was done according to plan. Service tech (at service desk) was very nice and checked things out himself to make sure my oil was changed and filled washer fluid.
I've always liked the looks of the Ford Explorer and today I stopped by a Ford dealer close to home and made my purchase after driving a couple Explorers! I enjoyed the drive as much as I've admired the look of the vehicle! Couldn't be any happier!!
Tony Holden was a great guy yo work with. I bought my last truck from him and because of the way i was treated, I returned and got the same service as last time. I'm very particular when I car shop and Tony never gave up on me and isn't pushy like salesman I've had in the past at other lots. Mike green the finance manager was also a pleasure working with as I was in and out in no time. Fantastic job
Kyle Mahon at Beechmont Ford was awesome to work with. He was very friendly, knowledgeable, willing to answer my questions, and helpful. He listened to my needs/wants in a new car and delivered! I love my new car!
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