This was my second car purchase at Dahl Ford. My f150 is the first time I bought a Ford, as I have always driven a Toyota.My experience with Don Frett was exceptional. It took me several weeks to make up my mind, and was pleased that Don did not bug me during that time. He let me decide at my own pace. Once I made mind up, Don went out of his way to make sure it was a pleasant experience. The entire crew did a great job during the process to make sure buying was easy.Don was very patient in explaining "ALL" the features of my new truck.
PS...After 5 days I am sure I will enjoy my New F150...Great ride!!
My experience was great,we bought my wifes vehicle here 2 years ago andwere served very well.thats why we came back and purchased mine,great service and great escapes for both of us.when its time again to look for a vehicle we,ll be back.very enjoyable experience.
Dahl Ford worked with another Dahl division resulting in the smooth transaction related to the Ford Escape we identified at another division and ultimatley purchased. The dealership made the experience seamless for us.
I always feel very rushed through the process and not a lot seems to get explained. Was told I would get a loaner car when I dropped my car off because of how long it would be in the shop only to be told I would have the shuttle service to drop me off, very considerate that this is avaliable but left me with no way to get to work that day.
Also after brand new tires and only having th car for under a year I was told I needed two new tires and break pads.
Just wish the customer service was as good as the servicing itself. Being a female especially wish more was explained to me.
Contacted Dahl regarding a new truck posting they had put up without pictures. I was looking for a very specific set of options. Their truck want what I was looking for. They checked their inventory and came up empty. They responded quickly and we're very honest with me.
Shopped on line selected a vehicle we were interested in in the am. Dahl called to set an appointment same day. We met did a test drive. The salesman was courteous and knowledgeable very easy to work with. We purchased the vehicle all the same day.
My old car died and I just happened to be near to Dahl Onalaska where I purchased the old car. The service people were diligent on trying to find me a solution to get that car repaired but it would of cost me more money than the old one was worth. So Andrew Berry was there and was very happy to help me with my options in my situation , I ended up with a 2017 Escape lease and am very happy with my new vehicle. I would recommend Andy to anyone looking for a vehicle!!
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