Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
Great buying experience, great team, including Chris and Lill in service and Wayne in the body shop. Love my continental. Someone hit it when it was only 6 mos old. You think it will never be like new . . . 18 mos after repairs and it's still driving like new. I'll purchase from them again!
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
this review only deals with sales as i have had no interactions as of yet with the service department
have purchased alot of cars over the years,dealt with many different dealerships and i have to say that in my opinion this was the easiest no stress deal i have ever made. The sales man Dave Scott and the finance man Steven Oliver were extremely professional and answered all of my questions.Anything that they were not sure of instead of making up an answer they reached out to others and got the answers.if and when the need arises to purchase another vehicle i would have no issues checking there first.
Diana Franceschi was the greatest. She made the buying experience enjoyable. Bartow Ford is now my "go to" Ford dealer. I would highly recommend the dealership and especially Diana. Thank you for the outstanding service.
Had an awesome experience everything was well explained for the purchase of my new f250 and the best of all our sales person diana franceshi she made it happen will recommend her to my friends and family A++++++++++
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