Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Wendy was very knowledgable with the F-150 Platinium in which we purchased. She made the process of purchasing a new vehicle very easy! Her help with setting up and going through all the truck's technology was exceptional.
I always feel confident after maintenance service knowing my car was well taken care of in a detailed manner without cutting corners and attention is given to any concerns I may have. Thank you all for everything
Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
by Kim loving her new ride from King of Prussia , PA
December 16, 2017
We purchased our 8th vehicle from Sloan Ford today. As a loyal customer since 2005 I highly recommend both their sales and service departments. Professional, knowledgeable and customer focused I wasn't sure what I wanted so they asked me questions and gave suggestions to best suit my needs. I test drove a couple models and picked the package with all the features I wanted. Amazing deals through Ford with honest, direct and clear communication about the costs and extremely fair pricing. I am thrilled with my new Ford Escape! Thank you Sloan Ford.
Josh helped me get into the car I wanted. He worked around the clock making sure that he could make it happen. I was in a car accident and only had a week to get another car. Josh made it happen. I thank him for his hard work and dedication. It???s been almost a year since purchasing my car and everytime I come in to get my car serviced he remembers me by name and is always so kind. He is a true asset to Manderbach!! People like him are the reason buisness are successful!! Keep up the good work Josh -Cyara
Found what I wanted right away great new dealership in Hamburg. Bobbi was great in the buying process. I will be back for my next truck when I am ready.
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