I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
We are looking forward to dealing with Aimee Deen and making a deal. Been coresponding by phone. Aimee has gone beyond our expectations for a sales person she is knowledgeable and has the patience of a saint. Rideo Ford is living up to its fine reputation.
Mirna did an outstanding job in keeping me informed about the status of my vehicle. I brought it in for a 10,000 mile service, and they discovered a serious corrosion problem with my battery. The battery and wire harness had to be replaced. Mirna kept me up to date through the process as it turned out to be a time consuming process to install the wire harness. But I am grateful it was discovered while I was at the dealer and that they could repair it.
Matias was great , even though i did Spend quite sometime at the dealership he was able to keep me happy and satisfied the entire time i was Here at the dealership! Highly would recommend this car dealership to all!
Service staff very professional and personable. It was clear to see that customer satisfaction was a top priority for all Jones staff I encountered. Quality service completed on my 2012 Fusion. I am a very satisfied customer!
I???ve been here twice in 5 months for a car. Each time Eric and the rest of the Team at Camelback Ford went to the ends of the earth (Southwest United States) to find the best car for me. In addition their caring customer service extends to the service department and making sure I???m completely satisfied with my purchase.
I recently bought a new Ford F150 from Camelback Ford. The entire experience was quite exceptional. Eric S. my sales person, truly belongs in car sales. This is the guy you want to buy a car with! No pressure no hassle. He listened very, very well to my needs and desires and he remembered them throughout the process. I am very particular, it took two months to find the exact vehicle I wanted (we searched several states) Eric understood right away the type of buyer I am (probably a pain in the xxx) but I know exactly what I want and didn't want to be sold anything else. He never hounded or pressured me and was always respectful of my time and my needs. There were a few minor blemishes on the new truck he found for me but Eric graciously went beyond the extra mile to make sure everything was perfect. I have already recommended several colleagues to Eric and Camelback Ford and will continue to do so. Great Job!
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
Disappointed in level of service this year at Auto Nation. Been a customer since 2007.
Waited 15 minutes before service person came to help
Car was done but waited 20 minutes before paperwork was completed
Customer service Person was very nice (Isiah)
perfect! Service adviser Kevin Morgan was very courteous and Professional---a pleasure
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