I had the BEST buy experience from Bill McRae Ford. My salesman, Tim Herrick is hands down the BEST!! I never met Tim in person until I went to pick up my new truck. Tim and I talked over the phone and via email to get all my particulars that I was looking for in my new truck. He didn’t stop until he found EXACTLY what I was looking for. I would highly recommend Tim to anyone looking to buy a Ford.
Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
Tyler Ford has been a great dealership handling my needs with most professional way. I love my escape and the color too. Lighting Blue. James Showers has been a wonderfu l sales manager for us in the past on our Fusion and that is why I returned as a customer. Again thanks Tyler Ford
Alan Gage, the service writer, was quick to order the parts needed for my truck. He notified me when they were in and scheduled my appointment quickly. The whole parts and service staff is always at the top of their game. The only thing that might be better is if they washed your vehicle.
I carried my wife's car in for a battery replacement this afternoon. I was told wait in the customer's lounge and that it would be handled very quickly & it was. The old battery was still under warranty and it only cost $20 for labor. WOW, was I surprised. We are thanking the LORD for Tim McRae and all of his fine team there.
They have kept us rolling through the years.
BLESSings to all of them, Tommie Helm.
I had a great experience buying from Bill Mcrae. A friend of mine told Steve Yates what i was looking for, so he contacted me. After sending a few text back and forth he was on his way to livingston pick up the vehicle we wanted for a price better than we wanted, also gave us what our trade in were worth ( which never happens ). I fell as if Steve wasn't trying to get rich off me, like we were working together and that is what business is about!!! And if they don't have it there, they will find it.
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