This dealership went above and beyond to help me get approved for i must say the vehicle of my dream. The kept me in the loop through out the entire process. Very detailed in all my options to choose from in order to get the best financing. It was just an awesome experience.
The people at Langdale Ford were fair and reasonable. They listened and responded to every question and concern. They made the whole car shopping and purchasing experience easy and understandable. They followed up promptly on follow up phone calls and service requests. Overall, an excellent operation.
This was my first experience purchasing a vehicle on my own. Scared can't begin to describe how I felt! Went into the dealership late on Saturday afternoon and Jack Strayhorn greeted my daughter and I enthusiastically and "so glad to see you and help you" attitude. He never at anytime gave the feeling of being ready to call it a day but just the opposite. He took the time to go over the vehicle with me and explain all the " bells and whistles" bit by bit. Following a thorough examination of the car, he invited us to his office to take a look at some figures, purchase price, trade in value of my car, financing, etc. When I told him that I wanted to think about it and to call my husband ( who was out of town at the time) to talk with him, he made sure I had (and understood) everything I needed. Having decided to buy the car, I called Jack on Monday morning to let him know I was on my way up there and he was again very kind and glad to hear from me. When I got there he had already had the car washed, filled with gas and the paper work ready to go. He made this one of the most pleasant buying experiences I've ever had and will definitely be back in the future!!! Thanks Jack! I want to say a special thanks to Marvin Eleazer as well for the ease of the final paper work and for his kindness as well. Thank you for answering all of my questions and for not being pushy. YOU'RE DOING A GREAT JOB LANGDALE FORD!!!
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