I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin
Hello, I own Auto Negotiators Unlimited, We are a service that helps car buyers locate and purchase cars who don't like to go to the dealership alone. My customer was looking for a Ford Focus used. I was very happy to bring her to Colonial Ford to meet Glenn Smith and Dell Roderick to get a price on a 2017 Ford Focus Titanium. Their greeting to us was warm and very friendly right off the bat. They listened to the customer's needs and wants and price and payment range. They helped her select a vehicle that not only was more than she wanted but tailored the price for her so they could match what her budget could afford without jamming the payments down her throat as we went through at other local dealers. Glenn Smith took his time listened to every question she asked He was totally transparent about price, payment and any concern she had he was able to answer or Had Dell Roderick fully involved answering and they did a great job of making her feel happy and content about her purchase. I travel to many Dealerships every week and no place is more positive in the way they treat their visitors. I recommend you go to Colonial Ford and ask for Glenn Smith or Dell Roderick when you do and let the best keep you from going to the rest. Colonial Ford of Plymouth is the place to save you money and time 5 stars all the way.
I was in the market for a new car and when I started shopping around I found the experience at Colonial Ford to be above and beyond what I dealt with at all the other dealerships I visited. I got a great deal, primo customer service and a salesman who knew his cars and kept me in the loop the entire time! The new building is very nice. I highly recommend Colonial Ford, see Joe McNamara if you visit.
I visited Colonial Ford as one of a few Dealerships I went to when I was shopping for a new car. I was introduced to Joe McNamara and this guy really knew his cars! They made the process easy, we worked out a great deal and Joe kept me in the loop the whole time. I drove away in my new car the same day! Definitely shop Colonial and make sure you see Joe McNamara!
Buying a car from Glenn at Colonial was a breeze! The dealership is beautiful, customer service is tops and Glenn is a fantastic. This is second car we have purchased from Colonial and Glenn - we will be back again.
First time visit with my new car, I made the appointment on line, service was waiting for me, no waiting in line. Waiting area was comfortable, in an hour the service was done, explained to me, paid for and out the door I went. VERY pleased!!
I was Teddy's first customer. He was professional and very personable. I felt very comfortable, being a single woman buying a car can be a very scary experience. The staff there was very friendly, I will definitely go back there when I am ready to trade this one in.
My wife and I bought our second Escape from Sunshine and we were very happy with the process. We had specific options that we wanted and he was able to find a car that had what we were looking for without a lot of options that we did not want.
This is the only place my loved ones and I trust when it comes to our vehicles, whether it's purchasing a newer vehicle, repairing our current ones or with service such as inspections and diagnostics.
For my own personal experience with Lucchetti's...
I've had my car regularly maitanced and repaired in their shop. The guys are really nice, helpful, honest and very good at what they do.
Their prices are reasonable and the best I've seen around.
Inside is very comfortable and clean.
The team they have are great!
I personally met with Chris and David, they really do make you feel like you're family and not just a "customer".
Not only did they always take the time to listen and take good care of me and my car but they also found me my dream car that I've been searching for, under my budget price and over my expectations.
I will never go anywhere else and I will and do recommend this place to everyone I know.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
Chuck is an outstanding sales man and asset to the Baystate Ford team. From the moment we went in to look at vehicles it was very low pressure and customer focused. Chuck took the time to explain all the features and benefits of the new car and find the best fit for us! The management and finance team did due diligence to put together several offers and scenarios for us so we were able to make the most informed purchasing decision. Tony in finance was compassionate and professional. This is a dealer that genuinely cares about the customer. It is also exceptionally convenient as they were able to do the inspection and registration all in house as well!
my sales person Christine McCabe made my vehicle purchase seamless. she was very knowledgeable and professional. I???ve been buying trucks for many years and this trip was worth the 45 miles to Baystate Ford.
Purchased a used Escape. Harry is honest/straight forward and detailed. I felt very confident with the transaction. My 2nd purchase from him. Extremely satisfied.
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