My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
I WALKED IN WITH MY HELMET AND FLAK JACKET ON, EXPECTING THE USUAL DECEIT AND TRICKERY THAT UNFORTUNATELY ACCOMPANYS CAR BUYING.. WELL, AFTER A FEW HOURS WITH BRENDA LAWLESS, I REALIZED THIS DAY WOULD BE DIFFERENT. HER PROFESSIONALISM, HONESTY, AND DOWN TO EARTH INTERACTION WAS A PLEASURE. NO GAMES, NO MAGIC ACTS. STRAIGHT UP NUMBERS, AND AN HONEST EFFORT ON HER PART TO ASSIST ME IN OBTAINING FORDS VETERANS DISCOUNT. SHE WORKED PRETTY MUCH AROUND THE CLOCK ON HER OWN TIME TO HELP SOMEONE SHE NEVER MET BEFORE. THE RESULT ? A BRAND NEW FORD F-150, AND A BRAND NEW FRIEND ! PAINLESS AND A LOT OF PRETTY GOOD LAUGHS..........SEMPER FIDELIS, JERRY FARRELL P.S. MIKE WOODS CAME IN THE NINTH INNING TO SEAL THE DEAL WITH HIS USUAL COURTESY !!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
Looking for a car for my daughter who is finishing up her last semester of school and found a car at this dealer on CARS.COM.
I called to make sure the vehicle was still there as we live about 1.5 hours away from the dealership, spoke with Ryan and we headed out.
When we arrived Ryan informed us that there were other buyers there that had just put in an application to purchase the used car we came to see so we could not drive it, but Ryan did take us out to walk around it. We decided to wait and see what happened and Ryan provided us with a beverage as we walked the lot waiting.
About 20 minutes passed, Ryan found us on the lot and we went for a test drive. My daughter ended up getting approved on her own through Ford and she purchased the vehicle.
The car was CPO, so the process was fairly straight forward and relatively quick. We had arrived around 7:30pm and were out the door by 9:00pm with a clean car and full tank of gas.
Received a call from Shadi Salman about a specific car and incentives that was available. Went out the day, Shadi was kind, curtious, and very helpful. I will recommend Shadi Salman at Currie Gord as a salesperson to my family & friends.
My husband and I decided to go to Currie Motors based on a referral from a friend. We were pleasantly surprised with the dealership and our salesman. We felt they were fair and willing to work with us to meet our needs. Our salesman, Shadi, was very helpful and patient. I ask a lot of questions. :) He was willing to do all that he could to find a vehicle that matched our criteria without having features we did not want or need. They did not have the color vehicle we wanted on the lot but Shadi was able to find one for us quickly and had it delivered within a few days. Communication with Shadi was easy and responsive. We will definitely use this dealer again and will recommend it to friends and family.
My husband and I realized that the car we had driven 181,000 miles was ripe for donation. We visited Currie Ford and met Shadi. He gracefully took "no" for an answer when we realized we had to return home and look at mileage records before deciding between leasing and buying. We returned later, worked again with Shadi, and went home with the Ford Fusion demonstrator model we had previously test driven. The team worked well with us, and we enjoy the feeling of comfort and safety as we drive our new car.
Skip asked us what we were looking for and showed us a few cars that were possibilities. No pressure. The paperwork flowed well. The loan they got for us was good too. The people we dealt with were nice, not smarmy. We have taken our vehicles there for service and repair. We highly recommend Van Drunen.
Tom Preusser went above and beyond to get us in our new F150 truck. Great experience and super easy loan process. Thanks for all the help.
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