Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
My husband and I have bought 3 vehicles from Athens Ford. It has always been a very good experience! Jamison and Shannon are always a pleasure to work with! I would highly recommend Athens Ford dealership to family and friends!
Saw the vehicle I wanted as a interenet sale at price I felt was a good value. Everything was a smooth process and got the trade in value I wanted. Salesman Nathan Swoop was a a great person to deal with and stayed after closing hours to insure my satisfaction.
Good experience. Mr. Swopes answered all my questions and was very courteous and professional. Would recommend highly The Explorer I bought for my wife was equipped with all the bells and whistles she was looking for in a car.
Gave permission to install cabin & engine filters. They instslled a cabin deodorizer that smells that I HATE and had the nerve to charge me $14.00 for it. Was NEVER asked if I wanted!! Says they cant remove & lasts wk or 2. Thats just great. Headache for 2 wks at least!!!! Need to ALWAYS ask b4 installing that!! NEVER done that before!! YUK!!!!
I had my 2010 Lincoln MKX serviced. While waiting for my vehicle to be serviced, I was provided a longterm rental. The level of exceptional customer service I received from Kenard Smith at Courtesy Ford and Enterprise Car Rental has been unbelievable. I’d recommend them both to anyone I knew. As well as drive out of my way in order to have additional services if needed provided by their office. In a time where people have become so uncaring, I thank you for showing you do!!
My key fob died and was able to get a replacement from Courtesy Ford. Their service was prompt and efficient.
At the same time my battery needed replaced and there was no problem getting the work done all at once.
I have never had a more relaxed, easy car buying experience. Our salesperson, Mary Whidby is a true professional. She took the time to locate the perfect vehicle for us and we couldn’t be happier. The entire process seemed effortless and pressure free. Mary even spent a significant amount of time going over the features of our new car, even setting up our phones. Would recommend Mary Whidby and Courtesy Ford in Conyers to my closest friends and family.
It was a joy to work with Scott at Athens Ford. I was looking for a new car and I found the perfect one! Scott was able to help me find a vehicle that matched my needs and my wallet. Everyone I met was friendly and courteous. I???m looking forward to using their services for regular maintenance.
My car gear was stuck and prevented me from shifting it. I was panicked do to it being after 5pm and most service shops were closed. I'm visiting from IL and really had no idea of the area I was in. I searched my GPS for Ford dealerships near by and kept getting transferred and or service never picked. I tried several and then I spoke to the operator ( I can't remember her name) explained what was going on and she said she would have a manager called me back. "Kennard" called me back and explained what was going on ( it was my recall ,which I planned on getting fixed once I got back to IL. ) and I was sadly going to have to have my car towed but had no idea how I would get to where I'm staying. I made more calls to a closer dealership and while I was talking to them Kennard called me back and said if I was as close as I said I was he could send a tech down now and get me on my way. Within a few minutes Bennie came got me up in running in about 5 minutes. No kidding. He even walked me through what he was doing. I have never received such excellent customer service like this before. Like ever! I was moments away of being in tears and they turned my worry and panicked tears into happy tears. Thank you so much Kennard, Bennie and the operator!
The service was great. Fair value on trade in, easy to work with. Salesman did an excellent job! Would buy from this dealership again.
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