November 5, 2018
Robert Sisk is the most helpful salesman we have ever dealt with. He went above and beyond to help my mother and I find just what we needed in a new vehicle. In April, I needed to have a below the knee amputation on my right leg. I was going between the hospital and rehab facility for two and a half months with a total of 5 surgeries and then a sixth surgery as outpatient later. During this very trying ordeal, my mother took her Taurus in for service and told Mike Alevizos about my surgery when he inquired if I still liked my Equinox, and she told him that we needed information on hand controls for my car. Mike referred my mother to Robert, who handles their handicap division and she told Robert that what we would really like would be a vehicle that could accommodate two Pride Victory 10 handicap scooters inside it so we could travel in the same vehicle again now that both of us would need our scooters every time we went out. Robert said that they do have a van that would work and then told her about the Transit 350. Robert kept contact with my mother while I was in the hospital and rehab and then drove one of the vans to our house to pick us up and take us to the dealership to see another on that had a different type of lift on it. Robert worked tirelessly with us over a few weeks to find the right size van and have the right type and length of lift to fit our scooters and have other features that we needed. He was so pleasant and helpful to work with, it made the whole process much less anxious to turn in both of our vehicles and go down to just one. He even provided over the phone support when we had to call him about something we forgot how to do in the van. Sanderson Ford has been good to my mom with two car purchase in the past, and we are very grateful to Robert for guiding us through this purchase since we had no idea how to go about buying an accessible van. Thanks Robert!!!