NO SALES PITCH - The Way it Should Be!
November 5, 2018
I have probably purchased more than 15 vehicles in my lifetime. I have never worked with a car dealership more professional, thorough, and timely than Colonial Ford. Stephen Z. is unlike so many other car salesmen out there who bully you with sales pitches and follow up phone calls. Stephen is a genuinely kind and unassuming gentleman, who listened well and stuck with us to guide us to find the right Ford F150. There was no sales pitch, and we didn't feel pressured or rushed at any time. Stephen was patient and kind to our rambunctious and loud 3-year old, Owen, as we worked through the purchasing process. He made us feel relaxed and comfortable the entire time. My family had plans to go on vacation a few days after we purchased the truck. Stephen took care of everything to make sure that our "green gem" was Simonized, shiny, spotless, and ready to roll the day after we got back. He made sure a new bed liner (compliments of Colonial Ford) and the new tri-fold tonneau cover that we ordered were installed. Stephen even worked in cahoots with me while I was away, and he helped me to surprise my husband with an early anniversary present by adding a bed extender. He texted me with the information I needed from his personal phone after hours and sent me pictures of the truck to assure me that my surprise would go off without a hitch. We had a great experience at Colonial Ford. We walked in thinking about purchasing a new truck and walked out a few hours later having done so. Stephen Z. is excellent, so ask for him if your headed to Colonial Ford. Tell him Matt and Candice sent you!