I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
My previous Fiesta that I also bought from Bob Allen Ford was in accident/totaled. So when dealing with insurance companies you don't have time to go out comparing. I sent my request online for help finding my car. I also did my credit approval online. So when "Woody" responded that he had what I was looking for, we set up to meet after sending me a picture of the car. From the time I walked in to the time i drove away in the my new Fiesta was just over 90 minutes. The Jason and Guy got me some nice deals for my car as well. Looking forward to my next purchase (hoping in another 6-7 years.)
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
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