Hansel Ford worked hard and succeeded in making the car leasing process a positive experience. Drew Gottlieb was excellent at explaining details, teaching features and following through both during and after the transaction. Would recommend and work with him again!!
I had to take my car in for a major recall. Arron Dixon was my SA. He was very attentive and very professional in taking care of my car.The car had to sit at the dealership for almost 2 months while they wait for the parts to arrive. I was very apprehensive that my car would have some type of damage or scratch for sitting outside for so long or that some mechanic would want to take the car for a joy ride. Well when the car was ready, Arron washed the car and had me inspect the car. It was perfect like the day i bought it. I waited to give this review for a few months for fear that they did'nt do the work properly. So far everything is fine and no problems.
Arron and his staff did a great job fixing my car right the first time.
If you are looking for a new/used car, go to Hansel Ford and seek out the salesperson Julio Perez! I cant stress enough how important that statement is when purhasing a vehicle from them. In the past year, I have purchased 2 used vehicles from Hansel and both times Julio assisted me...correction...took care of me and my family. I promise on everything that is good in this world, Julio will not disappoint when it comes to excellent customer service. Many thanks again Julio!
Shannon provided excellent customer service as well as knowledge of the Ford F150 which we were looking to purchase. She listened to the specific features we were looking and found the precise vehicle equipped with everything we asked and proceeded to procure it from another local dealer. Process was easy, efficient and enjoyable. Will definitely refer friends and revisit this dealer for future purchases.
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
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