I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
My Husband and I bought an suv tonight from Robert. Our experience began with Ryan on the phone as he followed up on an internet deal. He talked with me about setting up an appointment and personally greeted us when we arrived. Robert was our sales team member and he was personable, honest and down to earth. He was up front about things in the car that we were looking at and didn???t push us to look out side of our price range. He was willing to help in anyway possibly and stayed an hour past closing to ensure we were taken care of. Jerome was the finance manager and he too was great! Walked us through the paperwork to minimize confusion and also stayed an hour past closing to take care of us. Ryan, Robert and Jerome made this car buying experience a memorable one. They made us feel welcome and treated us like family. I highly recommend this dealership.
Buying a car was no problem, however when trying to reach customer service it took me 2 weeks to speak with a person...after finding the problem, they push me off to the Jeep dealer for repair. I understand what as is mean... but with in my first 30...show some concerns. Make me think they knew there was a problem all alone...ijs
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Friendly , informative ,inelligent service and sales staff
by dnisperly from DealerRater.com
November 26, 2018
Everyone we came in contact with at this dealership was so helpful , patient and not pushy . they listened to our wants and desires ,led us to the vehicle we were looking for and helped us through the leasing process in a timely manner . I would recommend this dealership if considering a vehicle purchase .First time signing documents using the Docu pad system for purchase, it is fantastic.
Went to the Dealership on Friday, all cars on the lot were clean which is a good sign. Found one that I liked, Had it inspected from my mechanic. There was a Check Engine Light. The Dealer Had it Fixed on Monday since his Mechanic was Closed on Saturday. Got a call to come in to verify the work. All is Good. We Negotiated and the car was purchased. What stands out about this dealership is that there is no pressure to buy. Also if you straight up with them then they will be straight up with you. Happy to say that the experience was great .
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
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