I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Best car I have owned to date
by Waltsgirl20 from Fort Wayne, IN
November 30, 2018
This was the best car I have owned! Extremely spacious! Plenty of room and could have a lot in the back to load back and forth. Very smooth to drive! I was sad to let it go
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
The most comfortable car I've ever driven.
by SS from MI
November 21, 2018
I love my Edge. It gives me a quiet, smooth and safe drive feeling. It does have dual climate control, heated leather seats, backup camera, cruse control, 2 USB ports, Ford Sinc system and a 3.5-Liter powerful engine. The only downside is the MPG which is ~22 in average.
No hassles just straight down to business! Trade in was excepted at a reasonable price! No BS! Rob was great to work with, would definitely recommend friends and relatives to do business with him.
Really happy with my Escape
by SusanS (Nana) from Elizabethtown, Pa
November 8, 2018
This car was a great choice for me. There is so much room for traveling and shopping trips. Its spacious and dependable. There is a lot of legroom and when we fold the backseats down we can haul large packages. Its a great car.
Helpful friendly staff. "Magic Mike" was very helpful and informative with the many questions on our test drive. The Perfect Experience! They take care of their customers. I peppered Mike Elashkar with questions and he professionally answered each and every one of them. I would highly recommend; I am a Senior Citizen and they treated me with utmost respect! with Confidence you too will be pleased with their service and find the perfect car or truck too! jasmine took care of my paperwork effortlessly as a professional in her field. Thank you Mike Elashkar..you are simply the best at what you do.
Ford Edge Reliable Would buy another
by xx in nj from Ocean county, New Jersey
October 7, 2018
So far 96k miles on my 2011 edge. Aside from a throttle body replacement at 45k miles (known issue), I have not have a single maintenance issue with my 8 1/2 year old vehicle. Lots of power and the ride and handling and engine still feels and sounds new.
Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any issue. They were able to make things very easy for me and helped answer any questions I had. Great service, great guy, great dealership. Couldn't be happier!!
Very comfortable riding vehicle. Roomy, dependable
by Sweet2005 from Tullahoma
September 24, 2018
I am definitely glad i chose this make and model over others we had seen very nice interior and roomy good gas mileage love it
Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
Sport model is a gem
by Jeff Green from San Francisco, CA
August 23, 2018
The interior design of the Edge Sport/Limited was advanced for its time of release as was the engine. A step forward in American SUV design.
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.