I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!
After a month talking to Joe, I decide to fly from Boston to Green Bay to check the car in person. Joe pick me up at airport. The cars was exactly as he describe on website "perfect". After a few minutes talking to him, looks like a knew him from years. He helped me to open a insurance, also put a extra insurance to cover some problem that may could happen on my driving back to Boston, " yes I drove the car 1100 miles back to Boston". If you want buy a good car, Joe is on of the best on business. Thank you Joe for this great experience.
This is the second time i buy the car at Village Auto, green bay. This time im got 2012 VW car with really good deal. Also Brenda help me done all paper words fast. If you ask me who do you would like to work for. I suggest that you should ask for Brenda. She is very friendly and helpfull.
Got a call the minute the car I was looking for hit the lot. They were willing to fix any imperfections promptly. Friendly hometown atmosphere. Buying process easy and found an excellent rate for us to finance. Will definitely recommend Dan Goben Cars
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
They are amazing at working with you if you are having an issue with a payment, I was able to defer a months payment after a contract stall with my job. Great great great help and friendly about it! However, they are currently having a problem reporting to Trans Union and I have no reporting for the two years of perfect payments. I told then I would check back in a month. They certainly have worked with me and I certainly understand things happen. I won't be looking into breach of contract as long as I feel they are being honest and trustworthy with me. They have been awesome so I will give them time; just like they have done for me. Thank you for all your help, I would definitely purchase from them again (assuming my positive payments get re-reported).
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