Recently bought a used car to replace one totaled in an accident. Found exactly the car I needed. Service was prompt, efficient and courteous, and the car was personally delivered to me. Subsequent check and inspection showed that all problems mentioned in the original Carfax report had been fixed. I couldn't be more satisfied.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Victoria was very nice! We drove 4 hours to test drive our car and she stayed after and waited for us to get there. Then showed us all the features on the car and allowed us to test drive. The vehicle was nice and very clean.
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
Everyone was very friendly and helpful. It was a great car shopping experience. Not pushy and actually wanted to help me. I would definitely buy another car there as well as recommend to others. My sales rep Matt Aeyers was wonderful as well as the finance Dept.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Friendly , informative ,inelligent service and sales staff
by dnisperly from DealerRater.com
November 26, 2018
Everyone we came in contact with at this dealership was so helpful , patient and not pushy . they listened to our wants and desires ,led us to the vehicle we were looking for and helped us through the leasing process in a timely manner . I would recommend this dealership if considering a vehicle purchase .First time signing documents using the Docu pad system for purchase, it is fantastic.
Oh my. What a wonderful experience! Shane B. and Abby F. were nothing short of amazing. I had no idea what a wonderful dealership Willet Honda in Morrow is. I literally was financed and my new CRV was detailed in about an hour and a half . Even the gentleman in charge of the detail shop was high fiving me. Trust me folks, look no further. I'm a Willet Honda customer for life.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
I had a really great experience at Honda Carland. My Salesman Ryan Walcott was so professional as well as personable. I was conflicted between two models and he very patiently kept showing me and test driving the two until I decided. NOT ONCE did he show a tiny sign of frustration, he repeatedly said he just wanted to make sure that I got the right vehicle. Once I decided, the rest of the process was quite smooth and quick. Lauren (my Finance Manager) made that process clear and effortless. I was very pleased with the options that were presented (without any pressure) to protect my new Odyssey. I am very pleased with the entire outcome. I am so happy with my purchase and everyone at Honda Carland made the experience great!
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