I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
by SportsMom from Hudson WI
December 31, 2018
This car is the perfect addition to our family with a new driver. Safe and reliable. Plenty of storage space and generous back seat. Handles well in snow
We are repeat customers. They do not pressure you into buying something and allow you extended test drives. They want you to be happy when you leave
Newest car we've owned.
by LouS from Mpls., MN
December 25, 2018
It's that beautiful royal blue color and a very nice design and the 2nd nicest car we've owned, which slightly clouded our attempted objectivity. Consumer Reports shows it well in lots of ways for the middle size vehicle we need. The legroom is nicely more than our van had, the passenger seat is more comfortable than vans we drove and it is nice and quiet while driving. There are some suggestions I would tell Ford about the too small size of the cruise control, the wasted space full of small letters on the driver menu screen, about the lack of vision to the outside over the driver's right shoulder or out the small back window thanks to the backseat headrests. I'm waiting for the 19-27 mpg but I'm not an "ease into it" in the city or slow highway driver. It drives very nicely!
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