I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
Was shopping for a good used car for our son and his family. Met the staff at Autostar and right from the start we were treated fairly and with respect. Even after the sale - when a problem arose with the car - they went out of their way to repair it at no cost to us. It is rare today to find such ethical and pleasant service.
Our Salesman Mike McCann was AWESOME! He made sure our Truck buying experience was a good one. He knows what he is doing! We got the Ford F-150 XLT SUPERCREW CAB 4X4 and LOVE IT! Our drive from Stockton was well worth it! We will definitely be back when ready for another car!
This is the second Toyota Tundra I have purchased from Roseville Toyota. The salesman Chris S was great just like the last time. The financing was quick and easy. I also use Roseville Toyota for all my services. They have always been quick, fair, honest, and keep my trucks clean.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Every individual at this dealership was very kind, understanding, and committed to helping me leave the dealership completely statisfied with my purchase and payment. They were courteous and sensitive to my needs and I left extremely happy and pleased. They really did above the average dealer to help their customer. The general manager worked very hard to get me low interested rates, a do able payment, low down, and 100% satisfaction. The dealer did not try to sell me something I did not want. He worked very hard to help me find the car that was mine. And the financing manager was kind and worked fast. Thank you very much Ryan, David, Chris, and all the other individuals involved in my buying process!
Our interactions with your sales team were the best car buying experience we???ve ever had. Connor was very knowledgeable and showed us numerous vehicles. We found the vehicle that we wanted and went on a test drive. We were sold by at the point we sat down to talk numbers. Within 10 minutes of talking we had settled on pricing we thought was great. The rest of the process took very little time. We left the dealership with the car we wanted, at the price we wanted, and having had a very positive experience. After purchasing 2 Kias in the past from another dealership, we are now loyal customers of John L Sullivan's Roseville Kia thanks to the great service by Connor and James.
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