Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 5, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration.
I arrived at 3:30pm, without calling, and asked for an oil change. I didn’t know you had to make an appointment but Trent Durham still took my car and did the oil change. They were so kind, especially Trent, to me and it was a great experience.
Took my vehicle in. They fully serviced my vehicle in about an hour. Jeff called and when I went in a few minutes later, all I had to do was sign my name. Very courteod, efficient and qui k. As an older, single woman I don't often get that type of treatment.
Recent search did not find vehicle that I wanted, but have purchased from them before. Fair prices, good quality of inventory and friendly staff all make it a pleasant place to car shop. I can and have recommended them to friends.
Buying a car through this company was quick and easy. They had the perfect car for us and we recognized it without any pushy salesmen or pressure. We worked with John Baca who was very professional and courteous at all times. He expertly guided us through every step and we could not be more pleased! Now that I know about CU Auto Sales, I will check with them FIRST the next time we are in the market for a vehicle.
The sale of my vehicle was done correctly! Cassandra is fantastic and so is Michael! But when I took my car into service they didn???t wash it and I didn???t but when I take my car into service they Didn???t have a car to loan me if you keep the car for 48 hours to 72 hours they should have one also they didn???t take the time to wash my vehicle either this was the first time a dealership has done this. And Tony wasn???t the nicest person into my fiance when we called to see if there was a car available yet.
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