Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
Most beautiful car I’ve owned.
by Grandma Francie from Jefferson City, MO
December 15, 2018
I wanted a comfortable car in my older years but also needed hauling capacity. The Edge gives me everything I need and want. It’s a luxury car but it has 4WD for safety and I just love it.
Sandy is awesome, give her a raise because whatever you're paying her is not enough.
Smooth ride, comfortable seats
by Nt_FordEdge15 from SCHENECTADY, NY
December 13, 2018
The Edge is a quiet, smooth ride. Love taking this vehicle for extended destinations, because the leather seats are so comfortable.
The brakes are EXTREMELY touchy. I spoke to the dealership and the man I spoke to said his wife has the same vehicle and this is her complaint also. When the brake pads are cold, even if tippy barely touch them you stop suddenly.
Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Nicest vehicle I've ever owned.
by Emmer from New Haven, IN
December 17, 2018
The ride is nice, great for long distance driving. The size of the car is exactly what I needed since I have a disabled child who uses a wheelchair that I need to transport. This car is exactly what we needed to make our lives a little easier. We could not do it otherwise. I love this car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had an appt at 10am and service dept was great because they are trying to finish service faster. Greatly appreciated.
It’s a Keeper
by JKBTex from Dallas, TX
December 4, 2018
We bought our 2015 Edge SE in Oct 14. They changed the body style and we love it. We have had it a little over 3yrs and have not had a problem. It’s is a little wider than the previous models, but we like that. It handles very well, gets up and goes, plus doesn’t feel your going 100mph when you are due to how smooth it is. This is the second Ford we have owned and we will be keeping this until it dies. We have taken it on multiple long trips without issue. There is plenty of cargo space, good sound system, and features you will find on a $60k vehicle, plus more!. It truly is a joy to drive, you won’t be disappointed in purchasing one.
Chris was super nice and personable, I love the car I got and the process was no where near as stressful as I thought it was going to be. Chris and Doug worked with me and I appreciate them for that. I recommend Encinitas Ford.
Love at first sight
by MsBlack76 from Hattiesburg, MS
November 14, 2018
This the best looking vehicle around. The comfort of the interior is exquisite. I fell in love with the Ford edge titanium when I first saw it online, but to drive it was a dream. I still think about vehicle everyday.
We bought our first C-Max from Encinitas Ford two years ago and had so many problems with the SYNC system that we spent a long time battling with Ford corporate to have it replaced. Maddi spent hours and hours over the course six months working on getting our issue resolved. She went out of her way to make it right for us even though she had no responsibility in the matter. For that reason and that reason only we returned to Encinitas Ford to purchase our second Ford—a cherry red Escape. Maddi got us set up with the best salesperson and made sure that we were in and out in a little under two hours.
The best and most reliable car I've owned
by ATec from Portland
November 9, 2018
This car made me feel like I'm one of the richest people in Portland. It has more leg room and the seats are comfortable. But I wish the front seats are adjustable to pull the legs and push to extend. The other thing is the USB port makes the car more hitech. It makes me feel safe when driving it on the freeway or congested area. When it comes to gas wise, it is the best.
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
by I.canfixthat from Windsor, Colorado
November 6, 2018
I absolutely love my new edge sport! Tons of features including lane keeping assistance and rain sensing wipers, killer sound system, and beautiful black accents on the grill and wheels! I highly recommend owning one!
Felipe was the reason we bought at Penske. He was knowledgeable and efficient, patient, personable and professional. He is a real asset to your dealership. I am concerned, however, about the cracking around the front shock pushings per the Repair Center. Also, the towing hitch on the truck will not accept standard safety chain hooks on standard trailers. I had to go out and buy D-rings to make it work. But the truck, assuming I could remedy these two issues, is the best ride I've ever owned. I've owned a F150 since 2004 and found this truck highly superior. Ford trucks have come a long way baby!Thank you again, Felipe, for my individual needs.
Generally a pleasant experience, happy with car and price. Only one complaint. The steering wheel leather has sun damage from sitting in the sun for months. Wondering if it can be replaced?
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